John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Sep 17, 2014
This NelsonHall vendor assessment analyzes HCL's F&A BPO offerings and capabilities in the financial services sector. HCL is one of a number of F&A outsourcing services companies analyzed as part of NelsonHall's comprehensive industry-analysis programs.
NelsonHall's Vendor Assessment for HCL is a comprehensive assessment of HCL's Finance & Accounting BPO offerings and capabilities in the financial services sector. This report is designed for:
This report provides a comprehensive and objective analysis of HCL's F&A BPO offerings, capabilities, and market and financial strength with regard to the FS sector, including:
HCL is a Noida, India based IT services company. HCL's F&A BPO revenues have grown over the past 36 months, with recent contract wins within the manufacturing, banking and financial service verticals.
HCL primarily targets large retail or multinational banks and financial services firms in Europe and would like to expand its F&A BPO business in the U.S. HCL's BFSI F&A BPO services cover procure to pay, order to cash and record to report and are delivered from centers in four countries, with 75% of FTEs located in India.
