Key Findings & Highlights:
NelsonHall’s “Finance & Accounting BPS Market Forecast: 2016-2020” consists of 71 pages.
This report covers finance & accounting business process services (BPS) service, providing market forecasts and vendor revenue shares for each combination of service line and geography.
The full breakdown of NelsonHall’s BPS market forecast and vendor market shares across 78 BPS service lines, 30 geographies, and 33 industry sectors can be obtained via NelsonHall's Self-Service Forecast Tool.
This self-service tool is aimed at assisting executives in accessing the precise combinations of market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.
In particular, the "NelsonHall Self-Service Market Forecasting tool" enables executives to tailor the scope of any market forecast or vendor market share download by selecting one or multiple service lines, geographies, and industry sectors and downloading market size, growth and vendor share information against these parameters. Furthermore, decision-makers are no longer inconvenienced by delays in manual production of customized reports on their behalf.
The tool now covers not just business process services but has subsequently been expanded to support 13 IT outsourcing service lines, also by geography and industry sector.
F&A BPO market continues to grow steadily, with significant growth in record-to-report services counterbalancing more modest growth in purchase-to-pay. Overall:
- P2P is becoming less significant in market and is the main focus of RPA and BPaaS to drive out cost and FTEs
- R2R is currently the main focus of major F&A BPS vendors and accounting for increasing proportion of activity
- Financial planning & budgeting is in its early stages but some vendors beginning to target this area
- Tax accounting: Big Four beginning to look at partnering with BPS vendors while BPS vendors are starting to encroach on the former territory of Big Four
- RPA will typically take 20% of FTEs out of F&A and quickly
- Pricing increasingly moving from FTE-based to transactional and fixed price under onslaught of RPA
- BPaaS increasingly offered around silos/pain points
- Analytics increasingly being integrated into services to drive behavior