John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Oct 03, 2023
This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Procurement Transformation.
NelsonHall’s procurement transformation profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Infosys’ procurement offerings and capabilities and market and financial strengths, including:
Infosys is a multinational IT service, consulting, and business process management service provider with FY 2023 (the year ending 31 March 2023) global revenue of $17.8bn. Headquartered in Bengaluru, India, the company has ~314k employees globally.
With ~3,600 procurement FTEs and ~225+ clients across the globe, Infosys offers end-to-end source-to-pay capabilities across consulting, S2P operations, and technology. These services are integrated as ‘One Infosys’ and provide a single touchpoint across varying client requirements.
In 2012, Infosys acquired Portland Group, a niche consulting company based in Australia. Infosys Portland is now the consulting arm of Infosys procurement services and delivers consulting and strategic work.
In 2018, Infosys formed a JV with Hitachi, Panasonic, and Pasona in Japan. It acquired an 81 percent stake in Hitachi Procurement Service Co. to start a new venture, HIPUS Co. Ltd. HIPUS is positioned to provide consolidation and consortium buying services while delivering savings. Infosys BPM has partnered with major aggregators and consolidators like HH Global and BulkMRO to expand HIPUS-led consortium buying model to US and European markets.
