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Contracts Database

for Healthcare & Insurance BPS

Track the pattern of service adoption by monitoring Healthcare & Insurance BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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  • SE2 - Next Generation Life, Annuities & Pensions BPS

    Nov 30, 2017 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes SE2's offerings and capabilities in Next Generation Life, Annuities & Pensions BPS. [...]
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  • EXL - Next Generation Life, Annuities, & Pensions BPS

    Feb 19, 2018 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes EXL’s offerings and capabilities in the life, annuities and pensions BPS sector.   [...]
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  • Kane LPI Solutions - Next Generation Life, Annuities, & Pensions BPS

    May 10, 2018 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Kane LPI's offerings and capabilities in the life, annuities and pensions BPS sector.   [...]
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  • Cognizant - Healthcare Payer BPS

    Mar 01, 2019 | Vendor Analysis by Sven Lohse

    Only a small proportion of U.S. payers fail to do business with Cognizant. Among the top 10 U.S. commercial payers, Cognizant has penetrated every one. Cognizant works with 80% of Blue Cross Blue Shield plans. At the top of the market, therefore, Cognizant's objective is to cross-sell service lines, and where it already has a BPS presence, to e [...]
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  • Concentrix -Healthcare Payer BPS

    Mar 01, 2019 | Vendor Analysis by Sven Lohse

    Concentrix’ parent company SYNNEX acquired Convergys in October 2018. The integration of Convergys with Concentrix is underway. Convergys adds horizontal capabilities and scale in managing consumer-facing BPS offerings, including healthcare payer BPS. [...]
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  • DXC - Healthcare Payer BPS

    Mar 01, 2019 | Vendor Analysis by Sven Lohse

    DXC's Human Services related government business extends broadly across many agencies and IT systems. DXC is an IT systems integrator, an IT outsourcer, and a vendor of BPS (including claims management "fiscal agency" BPS) to state Medicaid agencies. The legacy HPE ES (via EDS) interChange platform provides a central platform for DXC& [...]
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  • EXL Service - Healthcare Payer BPS

    Mar 01, 2019 | Vendor Analysis by Sven Lohse

    With recent acquisitions EXL Service (EXL) has more than doubled its revenue in the U.S. healthcare payer BPS market. In 2017 the company's healthcare payer BPS revenue was estimated by NelsonHall to be $62m, all in the commercial payer segment. With its acquisitions of Health Integrated and SCIO Health Analytics in late 2017 and mid-2018, resp [...]
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  • HGS Healthcare Payer BPS

    Mar 01, 2019 | Vendor Analysis by Sven Lohse

    In the last five years, HGS has increasingly focused on serving healthcare clients and has grown healthcare revenue from $115m (FY 2014) to $360m (est. FY2019, ending March 31.) Over that period HGS has grown its healthcare practice from approximately one-quarter of total revenue (28%) to over one half of total revenue (53%). Currently, over 80% of [...]
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  • Accenture - Healthcare Payer BPS

    Mar 04, 2019 | Vendor Analysis by Sven Lohse

    Branded "Accenture Intelligent Operations", Accenture offers payer (and provider) customers BPS services. Healthcare payer BPS capabilities lie within Accenture's Health and Public Services business unit. [...]
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  • Infosys - Healthcare Payer BPS

    Mar 04, 2019 | Vendor Analysis by Sven Lohse

    For healthcare payer BPS, Infosys is almost entirely focused on serving commercial health plans in the U.S. NelsonHall estimates that Infosys serves at least seven commercial health plans. NelsonHall estimates that Infosys healthcare BPS clients (payer and provider) generate less than 5% of Infosys revenue from service lines cross IT and BPS. In [...]
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