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for Application Services

Track the pattern of service adoption by monitoring Application Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Amdocs - Application Outsourcing

Vendor Analysis

by Dominique Raviart

published on Sep 25, 2012

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Report Overview:

This NelsonHall vendor assessment analyzes Amdocs' offerings and capabilities in Application Outsourcing. Amdocs is one of a number of Application Outsourcing companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's Application Outsourcing Vendor Assessment for Amdocs is a comprehensive assessment of Amdocs' application outsourcing offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of application outsourcing services and identifying vendor suitability for such services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Amdocs' application outsourcing offerings, capabilities, and market and financial strength, including:

  • Analysis of the company's offerings and key service components
  • Revenue estimates
  • Identification of the company's strategy, emphasis and new developments
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's strengths, weaknesses and outlook.

Key Findings & Highlights:

Amdocs Managed Services offers ADM and application operations services around:

  • Its own software products
  • Legacy applications
  • COTS from other ISVs including OSS and BSS competing products.

GSS has operations centers providing AM services, IT infrastructure operation services, support and software testing in:

  • North America: including U.S. and Canada
  • EMEA: including Austria, Netherlands and Israel
  • APAC: including Australia and India.

Amdocs positions itself as a specialist in IT services for the communication industry, with deep domain knowledge of the sector.

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