DEBUG: PAGE=domain, TITLE=Application Services,ID=1426,TEMPLATE=subprogram
toggle expanded view
programcode = ITSAPP
programid = 146
database = t
alerts = t
neat = t
vendors = t
forecasting = f
confidence = f
definitions = t

Search within: Application Services:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Application Services

Track the pattern of service adoption by monitoring Application Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

Capgemini- Transforming Managed Services in Banking

Vendor Analysis

by Andy Efstathiou

published on Sep 04, 2020

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall assessment analyzes Capgemini's offerings and capabilities in Transforming Managed Services in Banking.

Who is this Report for:

NelsonHall’s Transforming Managed Services in Banking Vendor Assessment for Capgemini is a comprehensive assessment of Capgemini’s Managed Services in Banking offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of managed services processes and identifying vendor suitability for Managed Services RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of managed services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Capgemini has been providing managed services to its clients, including BFSI clients, since its founding in 1967. It provides two types of managed services:

  • Application management services (ADM)
  • Infrastructure management services

Recently it productized its managed services into:

  • ADMnext: employs an application development and management approach to ADM that is structured around key business imperatives and utilizes a portfolio of proprietary tools and IP to manage application portfolios
  • Infrastructure Management Operations Center (IMOC), which is delivered from a group of global delivery centers and provides clients with a control room that displays the health and status of the infrastructure and networks. The Capgemini IMOC model provides:
    • 24/7 operational monitoring
    • First-line support in 35 languages to address problem escalation
    • Second-line support, base-level technical support, automation, and client liaison

Capgemini’s overall set of offerings for banks has been productized into an offering set it calls Inventive Banking (See Offerings).

Login to get full access:

close