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Hexaware – Software Testing Services: Advanced Automation

Vendor Analysis

by Dominique Raviart

published on May 19, 2020

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall assessment analyzes Hexaware's offerings and capabilities in Software Testing Services

Who is this Report for:

NelsonHall’s Software Testing Vendor Assessment for Hexaware is a comprehensive assessment of Hexaware’s advanced automation offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for software testing services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the software testing sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Hexaware’s advanced automation service offerings, capabilities, and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Hexaware Technologies is an IT services and BPS vendor headquartered in Mumbai, India. It had revenues of $793m in calendar 2019 and a headcount of 20k at the end of 2019.

The practice now known as Digital Assurance (DA) was founded in 2002. Digital Assurance is a horizontal line within Hexaware, along with ADM, Enterprise Solutions, BI and analytics, BPS, IMS, and Digital Customer. It is a virtual service line (with responsibility for competency development, sales, practice management, e.g., service portfolio and IPs/accelerators, and for P&L, revenue, and TCV targets). It does not, however, own delivery, which is carried out by the vertical units.

DA is a significant practice within Hexaware, having approximately 2k career testers, or about 10% of Hexaware's total headcount.

DA has three units: Sales, Practice & Solutions, and Competency. The Practice & Solutions handles solutioning, service portfolio management, and R&D, along with alliances and marketing for testing services.

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