DEBUG: PAGE=domain, TITLE=Big Data & Analytics,ID=1579,TEMPLATE=subprogram
Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.
meet & follow
Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.
meet & follow
John is a Senior Research Analyst at NelsonHall. He is a member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, Eric Levine, and Mike Smart.
meet & follow
toggle expanded view
programcode = ITSBDA
programid = 196
database = f
alerts = t
neat = t
vendors = t
forecasting = f
confidence = f
definitions = f
Search within: Big Data & Analytics:
Subscribe to blogs & alerts:
manage email alerts using the form below, in order to be notified via email whenever we publish new content:
has Database = f
has Confidence = f -- IGNORED
RSS feed for Unisono in Big Data & Analytics
General RSS feed for Unisono
This vendor is not part of the KVA program
published 2019-02-06 | Project by Ivan Kotzev
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience (CX) services in the Energy & Utilities sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Alorica, Atento, Capita, Comdata Group, iQor, TCS, Unisono, Wipro, and WNS. To find out more, contact Keith MacLean at
[email protected].
