Vendor Analysis
published on Nov 03, 2020
Report Overview:
This NelsonHall assessment analyzes Newgen’s offerings and capabilities in Business Process & Case Management Technology Evaluation
Who is this Report for:
NelsonHall’s Business Process & Case Management Technology Evaluation, provides an assessment of Newgen’s business process and case management platform designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Business Process & Case Management platforms and identifying vendor suitability for RFPs
- Process management and reengineering and intelligent automation center of excellence personnel evaluating business process & case management platform capability
- Vendor marketing, sales, and business managers looking to benchmark their platforms against their peers
- Financial analysts and investors covering the space of business process management, case management, intelligent automation, and adjacent areas.
Scope of this Report:
The report provides a comprehensive and objective analysis of Newgen’s business process & case management capabilities, covering Newgen iBPS’s functionality for:
- App development and functionality
- Mobile integration
- Data integration and interoperability
- Process modeling
- Business process management
- Case management
- Task management.
This report also assesses Newgen’s product development strategy and strengths and challenges.
Key Findings & Highlights:
Newgen offers a comprehensive portfolio for business process, case, content management, document capture and processing, omnichannel customer engagement, and process automation, making it a compelling one-shop-stop for buyers. Its portfolio centers around its Digital Automation Platform for managing content, processes, and communication. Its products include:
- OmniFlow iBPS: its intelligent process automation suite
- Process Designer: a view for building application UIs, process definition and orchestration, and task prioritization and routing
- Master Data Management: a view for creating integrations and managing data models
- Workspace and Case Manager: a view for managing and performing work for process instances and cases
- Business Rules Management: engine and a view for managing business logic independent of applications
- Reporting and Analytics: a view for creating dashboards and generating reports
- Process Insights: its tool for process analytics and what-if scenario simulations
- OmniDocs: its add-on suite for end-to-end content lifecycle management
- Newgen RPA : creating, deploying, and managing software bots.
Newgen offers a comprehensive pricing model, with subscriptions, on-premise perpetual, and scenario-based pricing.
The company has a partner network of over 350 organizations across 69 countries.