Mar 02, 2021, by NelsonHall Analyst
As we have previously written, cloud services overall are poised to be the fastest growing area of IT services in 2021. The changing nature of cloud adoption, from non-production and non-critical applications to core business applications means that SAP environments will be no exception.
In our recently published SAP Cloud Migration Services market analysis, NelsonHall estimates d[...]
Feb 12, 2021, by NelsonHall Analyst
As the rapid rise of the pandemic demonstrated in early 2020, a company’s ability to react and respond to the changing business environment is a critical capability. Even prior to the pandemic, a NelsonHall survey of ~1k IT service buyers showed ~60% placing high importance on increasing the agility of existing core productions applications. Companies are looking for agility in[...]
May 11, 2020, by NelsonHall Analyst
Digital experience consulting has been a critical focus area for IT services clients over the last several years. NelsonHall estimates that digital experience consulting services revenues grew by 15.8% globally in 2019, and projects a CAGR of around 12% from 2021 through 2024, after the COVID-19 pandemic eases.
However, with COVID-19 still spreading, digital transformation project[...]
Mar 26, 2020, by NelsonHall Analyst
NelsonHall was recently invited to present at NASSCOM Technology & Leadership Forum 2020, one of my last foreign trips for some time, I suspect. While in India, in addition to presenting, participating on panels and conducting interviews, we had an opportunity to sit down with leaders from across the IT services landscape as well as venture beyond the Grand Hyatt Mumbai to delive[...]
Mar 05, 2020, by NelsonHall Analyst
User experience and user interface (UX/UI) consulting and design has traditionally been focused primarily on external, customer-facing web properties. However, the scope and focus of experience design services has expanded as companies realize design thinking and experience-centric design has greater applicability than solely in interfacing with users. In this vlog, David McIntire pr[...]
Jan 23, 2020, by NelsonHall Analyst
In a recent NelsonHall survey of IT services buyers, the most highly-sought benefit of digital transformation engagements was improving customer experience and customer satisfaction (highly important to ~68% of buyers globally). This focus has driven IT services vendors to invest heavily over the last several years in expanding their experience consulting and design capabilities. In [...]
Dec 09, 2019, by NelsonHall Analyst
In NelsonHall’s 2019 survey of IT service buyers, when asked about the key capabilities sought in vendors, a significant majority cited a range of digital consulting capabilities. More than 65% of respondents placed high priority on capabilities such as the ability to take a business perspective to apply digital, provide a roadmap for adoption of digital, and undertake a digita[...]
Jun 24, 2019, by NelsonHall Analyst
NelsonHall has recently completed compiling and analyzing data from a survey of over 1k IT services buyers globally. This research is being published in a series of sector reports (all are available to subscribers here), spanning the 18 sectors analyzed, with geographic breakdowns incorporated within each.
While completing these individual reports we noted several themes that were[...]
May 29, 2019, by NelsonHall Analyst
At the recent TCS Innovation Day held in New York, NelsonHall had an opportunity to talk to TCS about how it approaches its research and innovation function, balancing longer-term open-ended research and more immediately applicable innovations to evolve how it delivers services. (For more on the event itself, see the blog by Andy Efstathiou here).
TCS has developed an overall appr[...]
Apr 23, 2019, by NelsonHall Analyst
In recent years, many IT services firms have been aggressively acquiring new capabilities in creative areas such as design.
One of the key challenges they face in acquiring such firms is managing what can be a significant culture gap between the flexibility of small creative firms and the regimented, industrialized nature of a global IT services firm. Successful acquisitions strik[...]
Jan 08, 2019, by NelsonHall Analyst
Yesterday morning, DXC announced its intended acquisition of Luxoft in an all cash transaction of $59 per share, around $2bn. This represents a 48% premium over Luxoft’s average closing share price over the previous ninety days (and ~86% premium on Friday’s closing price). The deal is expected to close by end June 2019.
In recent years DXC (including as CSC) has made a number of[...]
Feb 21, 2018, by NelsonHall Analyst
As a follow-up to our research project focused on SAP HANA and S/4HANA services that was completed last fall, NelsonHall recently had a briefing with Infosys to take an in-depth look at components of their migration toolset and understand how it is automating the activities of existing SAP clients migrating to HANA or S/4HANA.
SAP is focused on speed and agility in HANA and S/4HAN[...]
Dec 05, 2017, by NelsonHall Analyst
NelsonHall is conducting an analysis of the needs of IT services clients to understand their IT and business priorities and how the growth of digital is impacting their business. In a survey of ~1,000 IT services clients across 17 industries and every region of the world, NelsonHall has identified distinct patterns of user intentions, both in terms of how clients plan to change their[...]
Nov 27, 2017, by NelsonHall Analyst
RPA software offers users the tantalizing possibility of being able to simply 'hit record and go' at the beginning of an enterprise automation initiative. But organizations that are seeing the greatest returns are slowing the initial process down, and framing their initiatives as they would treat any major technology migration.
At UIPath’s recent User Summit in New Y[...]
Apr 28, 2017, by NelsonHall Analyst
NelsonHall recently completed an analysis of the digital transformation capabilities and offerings of selected IT services vendors. While all vendors are investing in offerings under the ‘digital transformation’ umbrella, their investments range from industry-focused offerings using proprietary IP, to packaged solutions, to digital strategy consulting.
One area of focu[...]
Sep 14, 2016, by NelsonHall Analyst
Unsurprisingly, given its investment in, and focus on, Watson, IBM declared at a recent Alliances Analyst Day that 2016 is 'the year of cognitive'.
The intent of the meeting was to look broadly at how IBM is working with its key alliance partners, including SAP, Oracle, and Microsoft, and it is clear that IBM’s focus is on incorporating cognitive capabilities and broadening th[...]