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Foundever in NEAT Reports

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published reports related to Foundever within the NEAT Reports program

  • Sitel - CMS in High Tech

    Nov 23, 2015 | Vendor Analysis by Vicki Jenkins

    Sitel Worldwide (Sitel) is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). Currently, Sitel has ~68k employees supporting 40 languages, and 128 contact centers across 21 countries.  [...]
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  • Sykes - CMS in High Tech

    Nov 23, 2015 | Vendor Analysis by Vicki Jenkins

    Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care.  [...]
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  • Sitel - CMS in Healthcare (Payer and Provider Support)

    Jul 08, 2015 | Vendor Analysis by Vicki Jenkins

    Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S). Sitel currently employs 58k in 110 centers located in 23 countries. [...]
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  • Sykes - CMS in Healthcare (Payer and Provider Support)

    Jun 24, 2015 | Vendor Analysis by Vicki Jenkins

    Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...]
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  • Sitel - CMS in Telecommunications/Cable/Satellite

    Jan 05, 2015 | Vendor Analysis by Vicki Jenkins

    Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). It is a privately owned company, and was formed in 1985 when Softbank Services Group was acquired by Toronto based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provider. Onex is Sitel [...]
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