DEBUG: PAGE=domain, TITLE=Vendor Intelligence Program,ID=194,TEMPLATE=kva

Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

programcode = VIP
programid = 112
database = t
alerts = t
neat = f
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Vendor Intelligence Program:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Vendor Intelligence Program

Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

service line definitions

WNS - Retail Banking BPO

Vendor Analysis

by Andy Efstathiou

published on Mar 24, 2013

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall vendor assessment analyzes WNS's offerings and capabilities in Retail Banking BPO. WNS is one of a number of Retail Banking BPO companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's Retail Banking BPO Vendor Assessment for WNS is a comprehensive assessment of WNS's Retail Banking BPO (RB BPO) offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of RB BPO and identifying vendor suitability for RB BPO RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of WNS's Retail Banking BPO offerings, capabilities and market and financial strengths including:

  • Identification of the company's strategy, emphases and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

WNS's Retail Banking BPO services (RB BPO) are focused on account opening/closing, exception management, due diligence and consumer/bank support.

WNS Retail Banking BPO delivers services from eight delivery centers in 4 countries:

  • India: Gurgaon, Bangalore, Nasik, Vizag and Mumbai
  • Sri Lanka
  • Philippines
  • South Africa.

WNS targets tier-one banks globally.

Login to get full access:

close