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Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

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Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

service line definitions

TCS - Life, Annuities and Pensions BPS

Vendor Analysis

by NelsonHall Analyst

published on Mar 21, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes TCS’ offerings and capabilities in the life, annuities and pensions BPS sector.

TCS’s is one of a number of BPS vendors analyzed in this comprehensive industry analysis.

Who is this Report for:

NelsonHall’s Life, annuities and pensions BPS profile on TCS is a comprehensive assessment of TCS’ offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Life, annuities and pensions BPS services and identifying vendor suitability for life, annuities and pensions BPS  RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of TCS’ life, annuities and pensions BPS offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Tata Consultancy Services Ltd. (TCS) is a tier one BPO player, founded in 1968 and headquartered in Mumbai, India. TCS entered the U.K. life, annuities and pensions (LA&P) BPO market in 2005, by winning an $847m contract with Pearl Assurance Group (currently known as the Phoenix Group).

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