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Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

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Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

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DXC- Quarterly Update

Quarterly Update

by Rachael Stormonth

published on Feb 13, 2018

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Report Overview:

NelsonHall’s Quarterly Update on DXC provides a snapshot of developments at DXC in the last quarter.

Who is this Report for:

NelsonHall’s Quarterly Update on DXC Technology (DXC) provides a snapshot of developments at the company in the last quarter. It accompanies NelsonHall’s more comprehensive Key Vendor Assessment program.

Both programs are designed for:

  • Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets
  • Sourcing managers monitoring the capabilities of existing suppliers of IT and BPO services and identifying vendor suitability for these services
  • Consultants advising clients on vendor selection
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the BPO/IT services sector.

Scope of this Report:

The report provides a quarterly update on DXC Technology, looking at financial performance and key developments during the period.

Key Findings & Highlights:

Q3 FY18 Performance: Revenue Runoff Less Than Expected, Significant Margin Expansion Continues

  • Initial Year 1 cost savings target increased by $100m.

Bookings: a mixed bag

  • BPO strong but Industry IP, GIS, Cloud, all disappoint
  • Digital revenue growth and B2B rates lag peers

Scaling digital account teams

  • Results in pilot accounts have been promising

Decision to spin off USPS delayed to May

Another ServiceNow acquisition

Now has fivedigital transformation centers’

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