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Service Line Definitions

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Infosys- Advances in Analytics BPS

Vendor Analysis

by Ivan Kotzev

published on Jun 07, 2019

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Analytics BPS.

Who is this Report for:

NelsonHall’s Advances in Analytics BPS report on Infosys BPM is a comprehensive assessment of Infosys BPM offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of BPS and identifying vendor suitability for BPS RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys BPM analytics offerings and capabilities, and market and financial strengths including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery sites.

 

 

Key Findings & Highlights:

Infosys BPM provides CX services, F&A, HRO, legal process outsourcing, sales and fulfillment, sourcing and procurement outsourcing, and analytics services. Its analytics services include standalone and embedded analytics, F&A analytics, sales and marketing analytics, sourcing and procurement analytics, human resource analytics, supply chain analytics, operations analytics, and risk analytics. 

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