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Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

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Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

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WNS - Healthcare Payer BPS 2021

Vendor Analysis

by NelsonHall Analyst

published on Feb 08, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes WNS’s offerings and capabilities in Healthcare Payer BPS.

Who is this Report for:

NelsonHall’s healthcare payer BPS managing effectiveness profile on WNS is a comprehensive assessment of WNS’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and healthcare payer BPS effectiveness services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the healthcare payer BPS sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of WNS’s healthcare payer BPS managing effectiveness services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes WNS’s offerings and capabilities in healthcare payer BPS managing effectiveness services.

WNS supports healthcare payer BPS effectiveness services through its proprietary automation, analytics, and AI solutions in a systems agnostic model. WNS offers end-to-end solutions across the healthcare payer BPS business functions, utilizing RPA, automation, AI, and ML. WNS focuses its digital transformation capabilities in technology, analytics, and intelligent automation to improve procedural accuracy, mitigate medical costs, and enhance customer digital experience.

WNS provides multiple solutions to automate and transform healthcare payer BPS effectiveness. Its customer engagement solutions, analytic solutions, and clinical management solutions support payers in implementing end-to-end digital transformation and process efficiencies. WNS’s innovation labs and startup partnerships help to design emerging technologies and frameworks in healthcare payer BPS vendor offerings. 

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