Nov 19, 2019, by Gary Bragar
Last week I attended the Benefitfocus Seller Place 2020 conference. Benefitfocus has repositioned itself from a software company to a benefits platform provider with solutions focused on engaging and improving the user experience while helping employers and employees make more informed decisions and reduce cost.
Benefitfocus has 25m consumers, serving 150k employers with 15.5m emp[...]
Mar 21, 2016, by Gary Bragar
At its Meeting of the Minds (MOTM) conference last week, ADP explained its focus on full provision of services, technology, and continuous innovation, and presented recent examples, including delivery of ~10m 1095 forms in the U.S. as part of ACA, deployment of a new ‘user experience’, and the launch of ADP Onboarding. Long-established as a provider of global payroll services, ADP also[...]
Jan 19, 2015, by Gary Bragar
By Amy Gurchensky, Liz Rennie, Gary Bragar
2014 was a busy year for HRO with ~60 partnerships, mergers and acquisitions combined. We now take a look at what to expect in 2015 and beyond for each HRO service line, including service offerings, market developments, and growth.
MPHRO driven by continued shift to cloud-based platforms
The Multi-Process HRO (MPHRO) market will grow with a mi[...]
Apr 16, 2014, by Gary Bragar
ADP is focused on growing its HCM business globally. Much of this growth will be organic. Accordingly, ADP is making investments across HCM including ADP Vantage, which has global record capability, and aiming to help organizations improve their employee engagement and talent management. ADP’s commitment to HCM is clearly evident by its April 10 announcement to spin-off its Dealer Servi[...]
Jan 22, 2014, by Gary Bragar
NelsonHall’s HR team has undertaken a review of our programs and in response to customer feedback and market requests and will be launching a Managed Services Program (MSP) in 2014. The MSP program will supplement the already established HR programs:
Multi-process HR BPO services.
Payroll Services
Benefits Administration
Recruitment Process Outsourcing
Learning BPO.
T[...]
Dec 17, 2013, by Gary Bragar
Per NelsonHall’s blog of December 12, 2013 was a healthy year for HRO, with overall contract activity up ~37%. We now take a look at what we can expect in 2014 by HRO service line.
MPHRO
We predict the Global MPHRO market will grow at mid-single digits CAAGR through 2017
The Shared Service Transformation segment will continue to grow mainly as a result of contract expansions and ren[...]