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John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Continental Europe BPO Market Forecast: 2012-2016
Market Analysis
by John Willmott
published on Aug 24, 2012
Report Overview:
Report Outline:
NelsonHall's "Continental Europe BPO Market Forecast: 2012-2016" consists of 114 pages.
The provides extensive market sizing and forecasting of the Continental European BPO market, including identification of the market shares of vendors by service type and geography.
The forecasts cover a wide range of BPO services including customer management services, document management, industry-specific BPO, HR outsourcing, F&A outsourcing, and procurement outsourcing.
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