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Sitel - CX Services in Retail and CPG
Jul 05, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in CX Services in Retail and CPG [...] - view this reportdownload abstract
Sitel - CX Services in Startups & Emerging Brands
Oct 03, 2022 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sitel Group's offerings and capabilities in CX services for startups and emerging brands [...] - view this reportdownload abstract
Sutherland - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by Vicki Jenkins
Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~40k globally, and operates ~45 contact centers in 19 countries. [...] - view this reportdownload abstract
Sutherland - CMS in Retail and CPG
Jun 17, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in CMS in retail and CPG. [...] - view this reportdownload abstract
Sutherland - CMS in Telecommunications
Apr 27, 2017 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in CMS in Telecommunications. [...] - view this reportdownload abstract
Sutherland - CMS in Telecommunications/Cable/Satellite
Jul 29, 2014 | Vendor Analysis by Vicki Jenkins
Sutherland is a privately-held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries, it employs ~30k globally and operates ~40 contact centers in 14 countries. [...] - view this reportdownload abstract
Sutherland- Customer Experience Services in Travel, Transport, and Hospitality
Dec 06, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in Customer Experience Services in Travel, Transport, and Hospitality. [...] - view this reportdownload abstract
Sutherland - CX Services in Retail and CPG
Aug 15, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in CX Services in Retail and CPG [...] - view this reportdownload abstract
Sutherland- CX Services in Telecom and Media
Jul 08, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sutherland' offerings and capabilities in CX Services in Telecom and Media. [...] - view this reportdownload abstract
Sutherland Global Services - CMS in Healthcare (Payer and Provider Support)
Jun 08, 2015 | Vendor Analysis by Vicki Jenkins
Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~32k globally, and operates ~33 contact centers in ten countries. [...]