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transcosmos - CMS in Telecommunications/Cable/Satellite
Nov 20, 2014 | Vendor Analysis by Vicki Jenkins
transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business. Across all industries, it employs ~35k globally and operates 114 centers across 14 countries, supporting 23 languages. It operates in Asia, the U.S. and Europe; it has 45 sites in its headquarter country of Japan, 16 offshore si [...] - view this reportdownload abstract
transcosmos - CX Services in Telecom and Media
Mar 24, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes transcosmos offerings and capabilities in CX Services in Telecom and Media. [...] - view this reportdownload abstract
Unisono - CX Services in Energy and Utility
Oct 31, 2018 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Unisono's offerings and capabilities in CX Services in Energy and Utility. [...] - view this reportdownload abstract
VXI - CX Services in Retail and CPG
Aug 29, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes VXI's offerings and capabilities in CX Services in Retail and CPG [...] - view this reportdownload abstract
VXI- CX Services in Telecom and Media
Jun 26, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes VXI's offerings and capabilities in CX Services in Telecom and Media. [...] - view this reportdownload abstract
VXI - Digital CX Services
May 21, 2018 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes VXI's offerings and capabilities in Digital CX Services. [...] - view this reportdownload abstract
Webhelp - CMS in Retail
Sep 16, 2013 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in customer management services in the retail sector. Webhelp is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. [...] - view this reportdownload abstract
Webhelp - CMS in Telecommunications/Cable/Satellite
Nov 19, 2014 | Vendor Analysis by Vicki Jenkins
Webhelp Group (Webhelp) is a French-headquartered private company that was founded in 2000 by Frédéric Jousset and Olivier Duha. It initially offered real-time online assistance for customers new to using the internet. In addition to internet clients, it now supports telecommunications, cable, satellite and retail clients. [...] - view this reportdownload abstract
Webhelp - CX Services in BFSI
May 26, 2021 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in CX Services in BFSI. [...] - view this reportdownload abstract
Webhelp- CX Services in Retail and CPG
Aug 27, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in CX Services in Retail and CPG [...]