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Movate - CX Services in Startups & Emerging Brands
Oct 13, 2022 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Movate's offerings and capabilities in CX services for startups and emerging brands [...] - view this reportdownload abstract
Serco - CMS in Retail Banking
Feb 18, 2014 | Vendor Analysis by Vicki Jenkins
Serco Global Services, LLC (Serco) is a part of Serco Group PLC. Serco is a publicly held firm headquartered in Hook, North Hampshire in the United Kingdom. Serco has recently acquired Intelenet, The Listening Company, Excelior and Vertex's U.K. public sector BPO operation. [...] - view this reportdownload abstract
Serco - CMS in Telecommunications/Cable/Satellite
Nov 18, 2014 | Vendor Analysis by Vicki Jenkins
Serco Global Services, LLC (Serco) is part of Serco Group Plc and is headquartered in Hook, North Hampshire in the U.K. Serco has operations in public and private transport and traffic control, aviation, military and nuclear weapons, prisons, and schools. Serco employs ~100k staff and operates in Continental Europe, the Middle East, APAC and North [...] - view this reportdownload abstract
Sitel - CMS in Healthcare (Payer and Provider Support)
Jul 08, 2015 | Vendor Analysis by Vicki Jenkins
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S). Sitel currently employs 58k in 110 centers located in 23 countries. [...] - view this reportdownload abstract
Sitel - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Sitel Worldwide (Sitel) is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). Currently, Sitel has ~68k employees supporting 40 languages, and 128 contact centers across 21 countries. [...] - view this reportdownload abstract
Sitel - CMS in Retail Banking
Nov 23, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in CMS in Retail Banking. [...] - view this reportdownload abstract
Sitel - CMS in Retail Banking
Feb 17, 2014 | Vendor Analysis by Vicki Jenkins
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee, in the U.S. It is a privately owned company, and was formed in 1985 in the U.S., when Softbank Services Group was acquired by Toronto-based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provi [...] - view this reportdownload abstract
Sitel - CMS in Telecommunications
May 24, 2017 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in CMS in Telecommunications. [...] - view this reportdownload abstract
Sitel - CMS in Telecommunications/Cable/Satellite
Jan 05, 2015 | Vendor Analysis by Vicki Jenkins
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). It is a privately owned company, and was formed in 1985 when Softbank Services Group was acquired by Toronto based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provider. Onex is Sitel [...] - view this reportdownload abstract
Sitel - Customer Experience Services in Travel, Transport, and Hospitality
Jan 22, 2018 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes Sitel's offerings and capabilities in customer experience services in the travel, transport, and hospitality sector. [...]