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VXI- CX Services in Telecom and Media
Jun 26, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes VXI's offerings and capabilities in CX Services in Telecom and Media. [...] - view this reportdownload abstract
VXI - CX Services in Retail and CPG
Aug 29, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes VXI's offerings and capabilities in CX Services in Retail and CPG [...] - view this reportdownload abstract
Unisono - CX Services in Energy and Utility
Oct 31, 2018 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Unisono's offerings and capabilities in CX Services in Energy and Utility. [...] - view this reportdownload abstract
transcosmos - CX Services in Telecom and Media
Mar 24, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes transcosmos offerings and capabilities in CX Services in Telecom and Media. [...] - view this reportdownload abstract
transcosmos - CMS in Telecommunications/Cable/Satellite
Nov 20, 2014 | Vendor Analysis by Vicki Jenkins
transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business. Across all industries, it employs ~35k globally and operates 114 centers across 14 countries, supporting 23 languages. It operates in Asia, the U.S. and Europe; it has 45 sites in its headquarter country of Japan, 16 offshore si [...] - view this reportdownload abstract
transcosmos - CMS in Telecommunications
Apr 25, 2017 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes transcosmos' offerings and capabilities in CMS in Telecommunications. [...] - view this reportdownload abstract
transcosmos - CMS in Retail Industry Sector
Aug 27, 2013 | Vendor Analysis by Vicki Jenkins
This NelsonHall Vendor Assessment analyzes transcosmos' offerings and capabilities in CMS in the retail sector. transcosmos is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. transcosmos is headquartered in Japan. It is a Japanese-based BPO [...] - view this reportdownload abstract
transcosmos - CMS in Retail Banking
Jan 13, 2014 | Vendor Analysis by Vicki Jenkins
transcosmos is headquartered in Japan. It began operations in 1966. transcosmos is a Japanese based BPO vendor, currently deriving ~70% of its revenue from call center BPO services and the other ~30% from digital marketing activities. The majority of transcosmos' retail banking clients are utilizing voice and email channels for customer care. [...] - view this reportdownload abstract
transcosmos - CMS in retail and CPG
Jun 17, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes transcosmos's offerings and capabilities in CMS in retail and CPG. [...] - view this reportdownload abstract
transcosmos - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by Vicki Jenkins
transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business, which also provides e-commerce solutions. It currently derives ~70% of its revenues from contact center BPO services, and the other ~30% from digital marketing and e-commerce activities. [...]