login here to get access:
-
order:
- view this reportdownload abstract
Sykes - CMS in Telecommunications/Cable/Satellite
Jan 05, 2015 | Vendor Analysis by Vicki Jenkins
Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...] - view this reportdownload abstract
SYKES - CMS in Telecommunications
Apr 27, 2017 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes SYKES' offerings and capabilities in CMS in Telecommunications. [...] - view this reportdownload abstract
Sykes - CMS in Retail Banking
Nov 30, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sykes' offerings and capabilities in CMS in Retail Banking. [...] - view this reportdownload abstract
Sykes - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...] - view this reportdownload abstract
Sykes - CMS in Healthcare (Payer and Provider Support)
Jun 24, 2015 | Vendor Analysis by Vicki Jenkins
Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...] - view this reportdownload abstract
Sutherland Global Services - CMS in Healthcare (Payer and Provider Support)
Jun 08, 2015 | Vendor Analysis by Vicki Jenkins
Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~32k globally, and operates ~33 contact centers in ten countries. [...] - view this reportdownload abstract
Sutherland- CX Services in Telecom and Media
Jul 08, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sutherland' offerings and capabilities in CX Services in Telecom and Media. [...] - view this reportdownload abstract
Sutherland - CX Services in Retail and CPG
Aug 15, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in CX Services in Retail and CPG [...] - view this reportdownload abstract
Sutherland- Customer Experience Services in Travel, Transport, and Hospitality
Dec 06, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in Customer Experience Services in Travel, Transport, and Hospitality. [...] - view this reportdownload abstract
Sutherland - CMS in Telecommunications/Cable/Satellite
Jul 29, 2014 | Vendor Analysis by Vicki Jenkins
Sutherland is a privately-held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries, it employs ~30k globally and operates ~40 contact centers in 14 countries. [...]