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Sutherland - CMS in Telecommunications
Apr 27, 2017 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in CMS in Telecommunications. [...] - view this reportdownload abstract
Sutherland - CMS in Retail and CPG
Jun 17, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in CMS in retail and CPG. [...] - view this reportdownload abstract
Sutherland - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by Vicki Jenkins
Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~40k globally, and operates ~45 contact centers in 19 countries. [...] - view this reportdownload abstract
Sitel - CX Services in Startups & Emerging Brands
Oct 03, 2022 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sitel Group's offerings and capabilities in CX services for startups and emerging brands [...] - view this reportdownload abstract
Sitel - CX Services in Retail and CPG
Jul 05, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in CX Services in Retail and CPG [...] - view this reportdownload abstract
Sitel - Customer Experience Services in Travel, Transport, and Hospitality
Jan 22, 2018 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes Sitel's offerings and capabilities in customer experience services in the travel, transport, and hospitality sector. [...] - view this reportdownload abstract
Sitel - CMS in Telecommunications/Cable/Satellite
Jan 05, 2015 | Vendor Analysis by Vicki Jenkins
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). It is a privately owned company, and was formed in 1985 when Softbank Services Group was acquired by Toronto based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provider. Onex is Sitel [...] - view this reportdownload abstract
Sitel - CMS in Telecommunications
May 24, 2017 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in CMS in Telecommunications. [...] - view this reportdownload abstract
Sitel - CMS in Retail Banking
Nov 23, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in CMS in Retail Banking. [...] - view this reportdownload abstract
Sitel - CMS in Retail Banking
Feb 17, 2014 | Vendor Analysis by Vicki Jenkins
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee, in the U.S. It is a privately owned company, and was formed in 1985 in the U.S., when Softbank Services Group was acquired by Toronto-based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provi [...]