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Confidence Index:

for CX Services Transformation

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

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Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.

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Pinstripe & Ochre House - Recruitment Process Outsourcing

Vendor Analysis

by Elizabeth Rennie

published on Dec 10, 2013

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Report Overview:

Pinstripe and Ochre House merged to form one 'Pinstripe & Ochre House' organization in July 2013. It targets clients in the financial services, advanced manufacturing, healthcare, technology, life sciences and consumer brand industries with greater than 10,000 employees. It has ~800 employees dedicated to its RPO business and supports ~26 languages.

Who is this Report for:

NelsonHall's Recruitment Process Outsourcing Vendor Assessment for Pinstripe & Ochre House is a comprehensive assessment of Pinstripe & Ochre House's Recruitment Process Outsourcing offering and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of recruitment process outsourcing and identifying vendor suitability for recruitment process outsourcing RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR decision makers

Scope of this Report:

The report provides a comprehensive and objective analysis of Pinstripe and Ochre House's recruitment process outsourcing offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

RPO services include branding, requisition development, sourcing, screening and onboarding. In 2013 Pinstripe & Ochre House launched its European TSS (Talent Search Solutions) offering to support U.S. clients with multi-national needs. It provides an executive search service covering talent pooling, pipelining, internal benchmarking, succession planning, offer management and on-boarding, market mapping, competitor analysis and custom talent management projects.

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