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Confidence Index:

for CX Services Transformation

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

Join NelsonHall Customer Experience Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.

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Expleo - Quality Engineering 2023

Vendor Analysis

by Dominique Raviart

published on May 03, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Expleo’s offerings and capabilities in quality engineering services

Who is this Report for:

NelsonHall’s QE profile on Expleo is a comprehensive assessment of Expleo’s offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the QE and IT services sectors.

Scope of this Report:

The report provides a comprehensive and objective analysis of Expleo’s QE offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Expleo is the organization resulting from the 2018 acquisition by Assystem Technologies (ATG), an engineering and R&D services (ER&D) vendor, of Software Quality Systems (SQS). Germany-headquartered SQS was, until Q1 2018, the largest QA/software testing service pure-play globally.

Expleo had 2022 revenues of ~€1.3bn, up 23%, high growth ambition for 2023, and a headcount of 17k. The company operates in two broad areas: engineering and R&D services and QA. The company is majority-owned by PE Ardian, with Assystem as a minority shareholder.

Expleo provides QA services through its Quality Management Consulting (QMC) practice, the former SQS. After several years of flat growth, QMC is back to high growth, thanks to a buoyant market and its service portfolio refresh.

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