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Atos - Cognitive IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Jun 25, 2018

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Report Overview:

This NelsonHall assessment analyzes Atos' offerings and capabilities in Cognitive IT Infrastructure Management.

Who is this Report for:

NelsonHall’s Cognitive IT Infrastructure Management Services Vendor Assessment for Atos is a comprehensive assessment of Atos’ cognitive IT infrastructure management services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for cognitive IT infrastructure management services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in cognitive IT infrastructure management services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Atos’ cognitive IT infrastructure management service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

 

Atos' I&DM revenues for CY 2017 were ~€7.1bn, of which, NelsonHall estimates that cognitive IT infrastructure management services revenues were ~4% (~€300m).

Atos provides cognitive IT infrastructure services primarily through its Information & Data Management division (I&DM) through infrastructure services and Digital Workplace services. Also, cognitive and AI services are utilized through Atos Codex.

Within IT infrastructure management Atos is focusing on two key offerings:

  • Incident remediation automation
  • Cognitive data center.

And, across service desk on the following offerings:

  • Atos Virtual Agent (AVA)
  • End-use computing analytics (EUCA).

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