Jan 25, 2017, by Rachael Stormonth
NelsonHall analysts are regular bloggers, and while you might be familiar with a number of them, you might not be aware of the full range of topics that NelsonHall analysts blog about. We thought it was an opportune time to look back and pick out just a few of the many blog articles produced last year from different corners of NelsonHall research to give readers a flavour of the scope of our cover[...]
Jan 10, 2017, by Rachael Stormonth
“We connect the physical and the digital worlds”
This current slogan for the Swiss Post Group is very relevant for its Swiss Post Solutions (SPS) subsidiary as it looks to fundamentally change the nature of its business from paper-based document management to digital workflow management.
SPS is one of the larger companies globally offering both inbound document mana[...]
Oct 04, 2016, by Rachael Stormonth
HCL Technologies’ (HCL) twitter hashtag for its recent adviser and analyst event in Sweden was #HCLBigLeap, which led us to expect to hear some big news items. The jam-packed sessions did provide an overview of many recent and current developments – but the big news item was finally disclosed in an individual blog the following day (more of which later).
We heard from many clients a[...]
Jul 21, 2016, by Rachael Stormonth
This is the second in a series of blogs looking at how business process outsourcing vendors are applying RPA and AI in the insurance sector.
WNS’ RPA journey is moving quickly, with six pilots underway and five more ready to go. WNS has decided to wait on AI for the time being, in favour of developing its process automation capabilities, which has included the launch of eAdj[...]