Vendor Analysis
published on Oct 31, 2018
Report Overview:
An analysis of OneSource Virtual's cloud & multi-process HR services businesses. Its multi-process HR services include workforce administration, HR data administration, payroll, compensation administration, recruitment services, learning and development, performance management, and helpdesk support. Its cloud-based HR services include consulting, implementation services, and AMS support.
Who is this Report for:
NelsonHall’s cloud and multi-process HR services vendor assessment for OSV is a comprehensive assessment of OSV’s cloud and multi-process HR services offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of cloud and multi-process HR services and identifying vendor suitability for cloud and multi-process HR services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the cloud and multi-process HR services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of OSV’s cloud and multi-process HR services offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
OneSource Virtual (OSV), founded in 2008 and headquartered in Dallas, Texas, is a BPaaS and professional services organization, focusing its offering exclusively around Workday.
Across its business, OSV supports ~638 clients and serves ~2.9m employees.
OSV’s cloud and multi-process HR BPaaS services include:
- Consulting services
- Deployment services
- AMS
- HR BPaaS, including: Workforce admin, Payroll, Tax services, Garnishments, Benefits administration, Cobra administration, ACA services, Unemployment claims administration, Social services verifications
- Workday helpdesk/call center
- Robotic Process as a Service (RPaaS)
- OSV also provides compensation planning and performance management.
OSV exclusively provides its multi-process HR BPaaS services on the Workday platform, either leveraging the client’s previously deployed Workday platform or implementing the platform for its clients.