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NIIT - Learning BPO
Vendor Analysis
published on Aug 23, 2013
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Report Overview:
NIIT is focused on growing its learning BPO business, which has seventeen clients today who purchase either full LBPO or selective LBPO services. The company has seen a trend in increased training delivery and has thus been expanding its partner network.
Who is this Report for:
NelsonHall's Learning BPO Services Vendor Assessment for NIIT is a comprehensive assessment of NIIT's learning services offerings and capabilities designed for:
- Buyers of learning services, including sourcing managers monitoring the capabilities of existing suppliers of learning outsourcing and identifying vendor suitability for learning RFPs
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of NIIT's learning services outsourcing offerings, capabilities and market and financial strength, including:
- Identification of the company's strategy, emphases and new developments
- Analysis of the company's strengths, weaknesses and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base, including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization, including the location of delivery locations.
Key Findings & Highlights:
Learning BPO services offered by NIIT include:
- Learning strategy and ROI
- Curriculum design
- Content development & management; including custom content
- Learning delivery and management
- Technology integration and management
- Learning administration
- Learning infrastructure management.
In addition, NIIT provides:
- Catalog content
- LMS
- Virtual labs
- Student retention services
- Strategic assessments.