HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Capita - Benefits Administration
Vendor Analysis
published on Sep 17, 2013
Access to this report is restricted to logged in clients with access. Login to get full access
Report Overview:
Capita Employee Benefits is a U.K. headquartered provider of benefits administration. The company was formed when Capita Hartshead and Bluefin Corporate Consulting merged in October 2012.
Capita Employee Benefits' pension scheme administration offering covers DB scheme administration, DC scheme administration, and hybrid and CARE scheme administration.
Who is this Report for:
NelsonHall's Benefits Administration Vendor Assessment for Capita Employee Benefits is a comprehensive assessment of Capita Employee Benefits' benefits administration offering and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the benefits services sector
Scope of this Report:
The report provides a comprehensive and objective analysis of Capita Employee Benefits' benefits administration offering, capabilities, and market and financial strength, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Other ancillary services offered by the company related to pension scheme administration include: automatic enrollment services, scheme discontinuance / wind-up services, flexible benefits, and health management.
All of Capita Employee Benefits' revenues are generated in the U.K. and Ireland. By volume, the majority of its clients are from the mid-market. Approximately 10% of the company's pension administration clients are from the public sector. Top verticals within the private sector include retail, financial services, and professional services.
Capita Employee Benefits has ~900 pension administration clients and ~4m members across its benefits administration business. The Bluefin acquisition added ~350 clients.