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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Mar 07, 2019
Assurance Services is one of LTI’s main service lines. At the end of FY18, Assurance Services had a headcount of 3.5k and was serving 126 active clients. The headcount does not include another 150 career testers in other practices, e.g., security, SAP, Oracle.
Assurance Services has a very different profile from LTI overall: its client base is deep in BFSI- (76% of its revenues), of which insurance is most important (35%).
Assurance Services' largest testing clients are a U.S. headquartered bank, a U.S. media firm, a U.S. P&C insurance firm, a U.K. P&C insurer, and a South African bank. It has several contracts that involve up to ~400 career testers, and TCVs up to ~$40m.
An important element for Assurance Services was the launch in 2017 of its Cognitive Assurance IP. Cognitive Assurance is LTI Assurance Services' main IP around which the practice is aggregating other accelerators and new functionality. Assurance Services is currently deploying Cognitive Assurance across accounts.
An important element of the strategy of LTI Assurance Services is around AI use cases, which is incorporated in Cognitive Assurance. Another important element of the testing strategy of Assurance Services is around UX testing. LTI was the first firm to introduce user-based brain wave analysis (MUTE IP) for its sentiment analysis. To date, LTI remains one of only two firms with this offering.
NelsonHall’s Software Testing Vendor Assessment for LTI is a comprehensive assessment of LTI’s next-gen testing service offerings and capabilities designed for:
The report provides a comprehensive and objective analysis of LTI’s next-gen testing service offerings, capabilities, and market and financial strength, including:
Assurance Services is one of LTI’s main service lines. At the end of FY18, Assurance Services had a headcount of 3.5k and was serving 126 active clients. The headcount does not include another 150 career testers in other practices, e.g., security, SAP, Oracle.
Assurance Services has a very different profile from LTI overall: its client base is deep in BFSI- (76% of its revenues), of which insurance is most important (35%).
Assurance Services' largest testing clients are a U.S. headquartered bank, a U.S. media firm, a U.S. P&C insurance firm, a U.K. P&C insurer, and a South African bank. It has several contracts that involve up to ~400 career testers, and TCVs up to ~$40m.
An important element for Assurance Services was the launch in 2017 of its Cognitive Assurance IP. Cognitive Assurance is LTI Assurance Services' main IP around which the practice is aggregating other accelerators and new functionality. Assurance Services is currently deploying Cognitive Assurance across accounts.
An important element of the strategy of LTI Assurance Services is around AI use cases, which is incorporated in Cognitive Assurance. Another important element of the testing strategy of Assurance Services is around UX testing. LTI was the first firm to introduce user-based brain wave analysis (MUTE IP) for its sentiment analysis. To date, LTI remains one of only two firms with this offering.