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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Apr 17, 2020
This NelsonHall vendor assessment analyzes Tech Mahindra offerings and capabilities in CX Services in Telecom and Media.
NelsonHall’s CX Services in Telecom and Media profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’s offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Tech Mahindra’s CX services offerings and capabilities, and market and financial strengths, including:
Tapping on the IT services footprint in the telecom sector, TechM BPS division uses these capabilities to prove as a catalyst for digital transformation. TechM BPS is looking to employ its inhouse digital experience agencies for a combination of brand experience management, customer behavior experience analysis, and book of record knowledge.