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NTT DATA - Healthcare Payer BPS 2023
Vendor Analysis
published on Jan 04, 2023
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Report Overview:
This NelsonHall vendor assessment analyzes NTT DATA's offerings and capabilities in healthcare payer business process services
Who is this Report for:
NelsonHall’s “Healthcare Payer BPS” profile on NTT DATA is a comprehensive assessment of NTT DATA’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of healthcare payer BPS and transformation services and identifying vendor suitability for healthcare payer-related RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the healthcare payer sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of NTT DATA’s healthcare payer BPS and operational transformation offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes NTT DATA’s offerings and capabilities in healthcare payer operations transformation and BPS.
NTT DATA has approximately 5,500 personnel supporting the healthcare payer subsector. NTT DATA has offered BPO services in claims administration for over 30 years. Recent strategic shifts have focused on enhancing its digital offerings in analytics, AI and automation of claims, enrollment, and provider services. It aims to improve operational effectiveness and maximize cost performance by providing a modular ecosystem via its digital BPaaS for health plans.