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NEAT reports results:
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Cloud-Based HR Transformation 2020
Aug 12, 2020 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cloud-based HR transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in the areas of multi-country service, improving service efficiency, SuccessFactors service, and Workday service. Vendors evaluated for this NEAT are: ADP, Alight Solutions, Capgemini, Capita, Conduent, Neeyamo, OneSource Virtual, Ramco Systems, SD Worx, and Zalaris. To find out more, contact Guy Saunders at [email protected].[read more] -
Quality Engineering Services 2020
Aug 12, 2020 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering quality engineering services (formerly software testing services). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on AI testing, continuous testing, and UX testing. Vendors evaluated for this NEAT are: Amdocs, Capgemini, Cigniti, DXC Technology, EPAM Systems, Expleo, Hexaware Technologies, Infostretch, Infosys, LTI, NTT DATA, Qualitest Group, TCS, Tech Mahindra, TestingXperts, and Virtusa. To find out more, contact Guy Saunders at [email protected].[read more] -
CX Services in Telecoms & Media 2020
Jul 28, 2020 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience services (CXS) in the telecoms and media sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in cost optimization, revenue generation, and CX improvement. Evaluating vendors on both their ‘ability to deliver immediate benefit’ and their ‘ability to meet client future requirements’, vendors are identified in one of four categories: Leaders, High Achievers, Innovators, and Major Players. Vendors evaluated for this NEAT are: Alorica, Comdata, Concentrix, Continuum, CSS Corp, HGS, Infosys, Sutherland, TCS, Tech Mahindra, Teleperformance, TELUS International, transcosmos, TTEC, VXI Global Solutions, Webhelp, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Healthcare Operational Analytics Services
Jul 16, 2020 by John WillmottThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering healthcare operational analytics services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with specific capability in payer analytics and provider analytics. Vendors evaluated for this NEAT are Cognizant, Dimensional Insight, EXL, Infosys, NTT DATA, PwC Consulting, Sutherland, and TCS. To find out more, contact Guy Saunders at [email protected].[read more] -
Advanced Digital Workplace Services 2020
Jul 09, 2020 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering advanced digital workplace services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on build services and run services. Vendors evaluated for this NEAT are: Atos, Capgemini, Cognizant, CompuCom, Computacenter, CSS Corp, DXC Technology, Fujitsu, Getronics, IBM, Infosys, LTI, NTT DATA, Stefanini, TCS, Tech Mahindra, Unisys, and Yash Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Mortgage & Loan Services 2020
Jun 25, 2020 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering mortgage & loan services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in professional services, hosted/SaaS delivery, and support for new digital business models. Vendors evaluated for this NEAT are Capgemini, Capita, Conneqt, EXL, Fidelity (FIS), Firstsource, Infosys, Kuliza, Mphasis, Sopra Banking Software, Sutherland, TCS, Tech Mahindra, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Process Discovery & Mining 2020
Jun 02, 2020 by Bailey KongThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering process discovery & mining technology. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in process discovery, process mining, automation, and workforce optimization. Vendors evaluated for this NEAT are ABBYY, BusinessOptix, Celonis, EdgeVerve, Kryon, Lana Labs, myInvenio, NICE Systems, Process Diamond, QPR Software, Signavio, Skan, Software AG, UiPath, and UpFlux. To find out more, contact Guy Saunders at [email protected].[read more] -
Life, Annuities & Pensions BPS 2020
May 26, 2020 by John WillmottThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering life, annuities & pensions services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in the areas of annuities and legacy policy cost reduction. Vendors evaluated are Atos, Capgemini, Capita, Concentrix, DXC Technology, EXL, Infosys, Kane, NTT DATA, SE2, TCS, and WNS.[read more] -
Digital Experience Consulting Services
May 12, 2020 by David McIntireThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital experience consulting services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific emphasis on internally-focused and externally-focused capability. Vendors evaluated for this NEAT are Accenture, DXC Technology, Infosys, NIIT Technologies, NTT DATA, Rightpoint, Sopra Steria, TCS, Tech Mahindra, Tigerspike, Trianz, and Yash Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Document Cognition Platforms
Apr 23, 2020 by Mike SmartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering document cognition platform services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with specific capability in processing structured (and semi-structured) documents and unstructured documents. Vendors evaluated are: ABBYY, AntWorks, Automation Anywhere, LTI, and UiPath. To find out more, contact Guy Saunders at [email protected].[read more] -
MSP/CWS 2020
Apr 14, 2020 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Managed Services Programs (MSP)/Contingent Workforce Solutions (CWS). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and those with a specific focus on innovation and enabling a transformation journey. Vendors evaluated are Alexander Mann Solutions, Allegis Global Solutions, Avencia, Guidant Global, KellyOCG, Lorien, nextSource, Pontoon, Resource Solutions, and Workspend. To find out more, contact Guy Saunders at [email protected][read more] -
Property & Casualty Insurance BPS
Mar 25, 2020 by Sven LohseThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Property & Casualty insurance services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in policy acquisition and service, and claims management. Vendors evaluated are: Accenture, Cognizant, Conduent, DXC Technology, EXL, Genpact, Infosys, Mphasis, Sutherland, TCS, Teleperformance, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Digital Manufacturing Services 2020
Mar 20, 2020 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital manufacturing services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in consulting, build, and managed services. Vendors evaluated for this NEAT are: Altran, Atos, Capgemini, DXC Technology, IBM, Infosys, L&T Technology Services, Sopra Steria, and Tech Mahindra. To find out more, contact Guy Saunders at [email protected].[read more] -
Digital Banking 2020
Feb 11, 2020 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital banking services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on professional services, hosted/SaaS delivery, and support for new digital business models. Vendors evaluated for this NEAT are: Atos, Capgemini, DXC Technology, Fidelity Information Services, Happiest Minds, Infostretch, Infosys, Kuliza, LTI, Sopra Steria, TCS, Virtusa, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Cognitive CX Services 2020
Feb 06, 2020 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cognitive customer experience services (CXS). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are Atento, Comdata, Concentrix, CSS Corp, DXC Technology, HGS, Majorel, Sitel, Sutherland, Sykes, Tech Mahindra, Teleperformance, Webhelp, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Cognitive & Self-Healing IT Infrastructure Management
Feb 04, 2020 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering offering cognitive & self-healing IT infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cognitive service desk and server-centric services. Vendors evaluated are Atos, CGI, Cognizant, CSS Corp, DXC Technology, Getronics, IBM, Infosys, Mphasis, NTT Data, TCS, Wipro, and Zensar Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Learning Services 2019
Dec 17, 2019 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on learner engagement, innovation, and strategic learning transformation. Vendors evaluated for this NEAT are: Accenture, Capgemini, Conduent, G-Cube, GP Strategies, InfoPro Learning, Infosys, Learning Tribes, MPS Interactive, NIIT, Raytheon, The Learning Factor, and Upside Learning. To find out more, contact Guy Saunders at [email protected].[read more] -
Agile & DevOps Services
Dec 12, 2019 by David McIntireThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering agile & DevOps services as part of their IT services portfolio. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in agile development and DevOps. Vendors evaluated are Atos, Capgemini, CGI, Cognizant, CSS Corp, DXC Technology, Hexaware, Infosys, LTI, Mphasis, NIIT Technologies, Sopra Steria, TCS, Tech Mahindra, and Virtusa. To find out more, contact Guy Saunders at [email protected].[read more] -
CX Services in Retail & CPG
Oct 17, 2019 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience services (CXS) in the Retail & CPG sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability around revenue generation, cost optimization, and CX improvement. Vendors evaluated are: Alorica, Capita, Comdata, CSS Corp, HGS, Sitel, StarTek, Sutherland, SYKES, Tech Mahindra, Teleperformance, Transcom, VXI Global Solutions, Webhelp, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Crowdtesting
Sep 27, 2019 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering software testing services using the crowdtesting model. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in agile and specialized services. Vendors evaluated are 99tests, Applause, BugFinders, Global App Testing, passbrains, Qualitrix, Rainforest QA, Testbirds, Ubertesters, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
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Blog post results:
Infosys’ Analytics Practice Aims to Bridge Business Needs & AI-Related Technical Services
Nov 11, 2019 by Dominique Raviart[read more] 0 commentsWe recently talked to Infosys about its analytics and big data capabilities in its Data and Analytics (DNA) practice. DNA is a significant practice within Infosys, which we estimate represents ~8% of Infosys’ headcount. It continues to enhance its portfolio, expanding from tec[...]
DXC Supports BMW in its Autonomous Vehicle Journey
Jun 28, 2019 by Dominique Raviart[read more] 0 commentsWe recently talked to DXC Technology’s Analytics business line about its work with German premium car OEM BMW, its positioning in autonomous vehicles, and its differentiation strategy. BMW recently provided some light on the dynamics behind its Vision iNEXT autonomous car due [...]
Sopra Steria: Building on Big Data & Analytics Initiatives
Apr 08, 2019 by Dominique Raviart[read more] 0 commentsWe recently talked with Sopra Steria about its work and capabilities around big data and analytics. The company has created a Data Science CoE (or Technology Stream in Sopra Steria’s terminology), which brings specialized services and expertise to the various in-country systems i[...]
NIIT Technologies Adapts Data & Analytics Around Big Data & AI
Jan 17, 2019 by Dominique Raviart[read more] 0 commentsIn a recent meeting with NIIT Technologies, we discussed how its Data & Analytics offering has been adapting, with a focus on developments around big data and AI. Here are the main talking points. Overcoming tool fragmentation One priority has been NIIT Tech’s Xpress Su[...]
DXC Bets $2bn on Recovery of Luxoft to Scale its Digital Capabilities
Jan 08, 2019 by NelsonHall Analyst[read more] 0 commentsYesterday morning, DXC announced its intended acquisition of Luxoft in an all cash transaction of $59 per share, around $2bn. This represents a 48% premium over Luxoft’s average closing share price over the previous ninety days (and ~86% premium on Friday’s closing price). The deal i[...]
Highlights from IBM & The Weather Company at Red Bull Racing (vlog)
Oct 16, 2018 by Mike Smart[read more] 0 commentsMike Smart presents summary highlights from IBM and The Weather Company at Red Bull Racing.[...]
Atos Strengthens Key Partnerships, Launches New AI Products
Jul 13, 2018 by Mike Smart[read more] 0 commentsNelsonHall recently attended Atos’ Technology Day in Paris, where we heard updates on its digital technology initiatives, including key partnerships with Siemens and Google, and new AI product developments. Extending partnership with Siemens Atos gave an update on its [...]
L&T Infotech’s Assurance Platform: Identifying Automation Gaps In Data-Related Testing
Jan 25, 2017 by Dominique Raviart[read more] 0 commentsNelsonHall has been advocating for some time that software testing services vendors should focus on automating full testing processes or testing functions, and no longer be solely focused on standalone accelerators/point solutions. This is commonly called a ‘platform’ appro[...]
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