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End-to-End Cloud Infrastructure Management Services

Market Analysis

by John Laherty

published on Jul 29, 2024

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Report Overview:

NelsonHall’s market analysis of cloud infrastructure management services consists of 103 pages.

Who is this Report for:

NelsonHall’s end-to-end cloud infrastructure management services report is a comprehensive market assessment report designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cloud infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

This report analyzes the market for cloud infrastructure management services. It addresses the following questions:

  • What is the current and future market for cloud infrastructure management services?
  • What are the customer requirements for cloud infrastructure management services?
  • What are the benefits/results which vendors have been able to achieve for their clients?
  • What cloud infrastructure management services are organizations buying from IT services vendors?
  • What is the size and growth of the cloud infrastructure management services market?
  • Who are the leading vendors within the cloud infrastructure management services market?
  • What are the vendor selection criteria and challenges?

Key Findings & Highlights:

Key requirements for cloud infrastructure management services include improved visibility, control, and optimization of hybrid multi-cloud usage through FinOps. This includes improved show back, chargeback and cost allocation. In addition, utilizing multiple toolsets for on-premises monitoring and observability including Dynatrace and Azure Monitor and AWS Cloud Watch in public cloud, and increasing full-stack monitoring and ability to accelerate troubleshooting across stacks, including LLM/ML. 

All vendors are incorporating FinOps and cloud economics throughout their processes to enable clients to maximize the business value of their cloud programs. This includes a real-time focus, shifting from spare capacity to real-time allocation capability, and deploying IP and third-party tools and platforms in support of clients’ ESG and sustainability strategies. In addition, vendors are expanding dedicated SRE and DevSecOps practices and resources, an SRE-led approach to cloud operations and full-stack observability capabilities.

Vendors are increasing dedicated experience, innovation and transformation CoEs to support a consulting-led approach (design thinking), co-innovation, and co-creation in support of cloud infrastructure management service. They are also deploying AIOps capabilities in support of Cloud infra management and providing an open approach to orchestration including cloud-native provisioning through cloud APIs.

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