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Low Code Application Services 2021
Jun 29, 2021 by David McIntireThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering low code application services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability around mature platforms and emerging platforms. Vendors evaluated for this NEAT are: Coforge, Expleo, Infosys, LTI, Mphasis, Tech Mahindra, Virtusa, and Yash Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
New World Workforce Management 2021
Jun 23, 2021 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering workforce management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on cost value, employee engagement, IoT, and multi-country delivery. Vendors evaluated for this NEAT are: ADP Employer Services, Capita, Ceridian, Infor, Quinyx, SD Worx, TCP Software, UKG, and WorkForce Software. To find out more, contact Guy Saunders at [email protected].[read more] -
Healthcare Payer BPS 2021
Jun 11, 2021 by Ashley SingletonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering healthcare payer business process services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in plan design & enrollment, member services, claims & billing, provider management, and operations transformation. Vendors evaluated for this NEAT are: Capgemini, Cognizant, Conduent, Exela Technologies, EXL, Gainwell Technologies, Genpact, HGS, Infosys, NTT DATA, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
CX Services in BFSI 2021
Jun 03, 2021 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX services in the banking & financial services industry (BFSI). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Alorica, Arise, Atento, Capita, Comdata, Concentrix, Genpact, Majorel, TCS, Tech Mahindra, Teleperformance, Transcom, and Webhelp. To find out more, contact Guy Saunders at [email protected].[read more] -
Blockchain Services 2021
Jun 01, 2021 by Bailey KongThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering blockchain services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in the banking, manufacturing & supply chain, and telcom & media sectors. Vendors evaluated for this NEAT are: Atos, Capgemini, DXC Technology, Infosys, LTI, Mindtree, NTT DATA, Tech Mahindra, and UST. To find out more, contact Guy Saunders at [email protected].[read more] -
Cognitive & Self-Healing IT Infrastructure Management Services 2021
Apr 27, 2021 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cognitive & self-healing IT infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in server-centric services and cognitive service desk. Vendors evaluated for this NEAT are: Atos, Coforge, Cognizant, CSS Corp, DXC Technology, Getronics, IBM, Infosys, LTI, Mindtree, Mphasis, NTT DATA, TCS, Trianz, Unisys, UST, and Zensar Technologies. To find out more, contact Guy Saunders at [email protected][read more] -
Intelligent Automation in Banking 2021
Apr 08, 2021 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering intelligent automation services for banking. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in RPA services, AI services, managed intelligent automation services, professional services, and the development of new digital banking models. Vendors evaluated for this NEAT are: Accelirate, Atos, Capgemini, CGI, Cognizant, Conneqt, Fidelity Information Services, Firstsource, Genpact, Infosys, LTI, Mindtree, Mphasis, Quantiphi, Tech Mahindra, UST, and Virtusa. To find out more, contact Guy Saunders at [email protected][read more] -
Payroll Services 2021
Mar 30, 2021 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering payroll services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with overall digital payroll capability, and with specific capability in multi-country payroll and in the Asia Pacific region. Vendors evaluated for this NEAT are: ADAM HCM, activpayroll, ADP Employer Services, Alight Solutions, Ascender, AscentHR, Ceridian, CloudPay, Conduent, Immedis, Infosys, Neeyamo, OneSource Virtual, Papaya Global, PayAsia, Paychex, Payzaar, Ramco Systems, Safeguard Global, SD Worx, TMF Group, UKG, and Zalaris. To find out more, contact Guy Saunders at [email protected].[read more] -
Learning Services 2021
Mar 10, 2021 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on learner experience, service innovation, technology innovation, geographic footprint & scalability, and digital learning transformation. Vendors evaluated for this NEAT are: Aptara, Capgemini, Conduent, IBM, InfoPro Learning, Infosys, Learning Tribes, NIIT, QA, Roundtable Learning, Seertech, Tesseract Learning, Upside Learning, and UpsideLMS. To find out more, contact Guy Saunders at [email protected].[read more] -
Crowdtesting 2021
Feb 18, 2021 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering software testing services using the crowdtesting model. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in specialized crowdtesting services, next-generation crowdtesting services, UX research, and the North America and European markets. Vendors evaluated in this NEAT are: Applause, AppTestify, Digivante, EPAM Systems, Global App Testing, passbrains, Qualitrix, Rainforest, Testbirds, Ubertesters, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
SAP Cloud Migration Services 2021
Feb 16, 2021 by David McIntireThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering SAP cloud migration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in legacy migration and in S/4HANA transformation. Vendors evaluated for this NEAT are: Atos, Capgemini, Cognizant, DXC Technology, EPAM Systems, Infosys, LTI, Mindtree, Mphasis, NTT DATA, TCS, Tech Mahindra, T-Systems, Wipro, and Yash Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Cyber Resiliency Services 2021
Feb 03, 2021 by Mike SmartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cyber resiliency services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in cyber resiliency program design, cyber incident response, and managed cyber resiliency services. Vendors evaluated for this NEAT are Atos, Capgemini, Capita, DXC Technology, EY, Fujitsu, Secureworks, Sopra Steria, TCS, Unisys, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Social Media Customer Experience Services 2021
Feb 02, 2021 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience (CX) services specific to social media. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with capability in content moderation, trust & safety; customer care & sales; and online reputation management. Vendors evaluated for this NEAT are: Alorica, Atento, Cogito, Cognizant, Concentrix, CSS Corp, Genpact, HGS, IGT Solutions, Majorel, ONE CONNECT, SPi Global, Startek, Sutherland, SYKES Enterprises, Tech Mahindra, Teleperformance, TELUS International, transcosmos, Webhelp, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Next Generation H&W Administration 2021
Jan 14, 2021 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Health and Welfare (H&W) Administration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on digital services, cost control, and geographic reach. Vendors evaluated for this NEAT are: ADP, Alight Solutions, Benefex, benefitexpress, bswift, Conduent, Darwin, Fidelity, Mercer, and Morneau Shepell. To find out more, contact Guy Saunders at [email protected].[read more] -
Salesforce Services 2020
Dec 18, 2020 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Salesforce services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in delivery excellence, digital transformation, and in North America and Europe. Vendors evaluated are Accenture, Capgemini, Cognizant, DXC Technology, Grazitti Interactive, Infosys, Mindtree, NTT DATA, Persistent, TCS, Tech Mahindra, T-Systems, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Business Process & Case Management Technology
Dec 09, 2020 by Bailey KongThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering business process & case management technology. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with specific capability in ease of adoption & flexibility, human task-centric management, intelligent automation, and document-centric management. Vendors evaluated for this NEAT are Appian, BizFlow, Bonitasoft, Camunda, Creatio, Hyland, K2, and Newgen. To find out more, contact Guy Saunders at [email protected].[read more] -
Cloud Infrastructure Brokerage, Orchestration & Management 2020
Dec 03, 2020 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cloud infrastructure brokerage, orchestration & management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in brokerage services and orchestration services. Vendors evaluated for this NEAT are: Atos, Capgemini, Cloudify, Coforge, DXC Technology, IBM, Infosys, LTI, Mindtree, Mphasis, NTT DATA, Sopra Steria, TCS, Tech Mahindra, Unisys, UnitedLayer, and Zensar Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Banking Managed Services 2020
Dec 02, 2020 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering banking managed services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in application services, infrastructure services, business process services, professional services, and supporting new digital business models. Vendors evaluated for this NEAT are: Atos, Avaloq, Broadridge, Capgemini, Cognizant, EY, Fidelity Information Services (FIS), Genpact, Infosys, Kuliza, Mindtree, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
RPO 2020
Oct 27, 2020 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering RPO services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in technology/tools innovation, services innovation, candidate experience, geographic footprint & scalability, and taking clients on a TA transformation journey. Vendors evaluated for this NEAT are: ADP, Alexander Mann Solutions, Avencia, Cielo, IBM, KellyOCG, Korn Ferry, Lorien, Mindfield Group, NXTThing RPO, PeopleScout, Pontoon, Resource Solutions, Sevenstep, Taggd, talentCRU, and WilsonHCG. To find out more, contact Guy Saunders at [email protected].[read more] -
Global Employer of Record Services 2020
Sep 15, 2020 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering global employer of record (EoR) services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall. Vendors evaluated for this NEAT are: Acumen International, Globalization Partners, Papaya Global, Safeguard Global, Shield GEO, and Velocity Global. To find out more, contact Guy Saunders at [email protected].[read more] -
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Blog post results:
Tata Elxsi sees the Metaverse as the Evolution of AR in the Next Decade
Jan 10, 2023 by Dominique Raviart[read more] 0 commentsWe recently talked to Tata Elxsi, the engineering and R&D services vendor headquartered in Bangalore, India. We discussed where the adoption of AR/VR is currently among enterprises, how the metaverse differs from AR/VR, and which B2B use cases enterprises will prefer in the short t[...]
Infosys Structures its Sustainability Engineering Portfolio
Oct 27, 2022 by Dominique Raviart[read more] 0 commentsWe recently talked to Infosys about how its Engineering and R&D services portfolio addresses sustainability and the circular economy, given the strong client interest in sustainable product design. Infosys has accordingly evolved its sustainability engineering offerings from a s[...]
TCS Emphasizes Neural Manufacturing in Support of Digital Manufacturing Initiative
Sep 21, 2022 by Dominique Raviart[read more] 0 commentsWe recently talked to TCS about the company’s involvement in connected plants, TCS’ terminology for digital manufacturing. TCS has a broad connected plants portfolio, ranging from manufacturing IT systems, MES, Industry 4.0 and connected supply chain, to industrial contr[...]
Digital Manufacturing Market Shifts as Buyers Progress from PoCs
Oct 14, 2021 by Surekha Grandhi[read more] 0 commentsIn the Industry 4.0 era, interconnectivity coupled with digital manufacturing is presenting a variety of benefits to organizations. This includes digital twins, connectivity, industrial automation, OT security, managed services and many more. NelsonHall defines digital manufacturing[...]
Infosys Brings Managed Services to Digital Manufacturing
Sep 01, 2021 by Dominique Raviart[read more] 0 commentsThe world of OT has been consulting-centric in recent years. Although their focus on digital manufacturing and IoT opportunities has intensified, enterprises have typically engaged their IT services partners mostly for use case identification, PoCs and pilot projects. Large-scale build[...]
Accenture’s Industry X.0 Expands its Focus to Digital Manufacturing Use Cases
Jan 06, 2020 by Dominique Raviart[read more] 0 commentsBack in early 2018, we discussed with Accenture how the company had created its Industry X.0 unit to address client demand for product engineering services along with Industry 4.0 and emerging technologies such as AR/VR and digital twins. In Industry X.0, Accenture grouped its capabili[...]
DXC Bets $2bn on Recovery of Luxoft to Scale its Digital Capabilities
Jan 08, 2019 by NelsonHall Analyst[read more] 0 commentsYesterday morning, DXC announced its intended acquisition of Luxoft in an all cash transaction of $59 per share, around $2bn. This represents a 48% premium over Luxoft’s average closing share price over the previous ninety days (and ~86% premium on Friday’s closing price). The deal i[...]
Atos Strengthens Key Partnerships, Launches New AI Products
Jul 13, 2018 by Mike Smart[read more] 0 commentsNelsonHall recently attended Atos’ Technology Day in Paris, where we heard updates on its digital technology initiatives, including key partnerships with Siemens and Google, and new AI product developments. Extending partnership with Siemens Atos gave an update on its [...]
IoT Platforms: Build or Buy? Implications for Clients & IT Services Vendors
Apr 03, 2018 by Dominique Raviart[read more] 1 commentsThere is an abundance of IoT platforms on the market. Many technology firms (e.g. IBM Software, AWS, PTC/Thingworx, Microsoft), major manufacturing firms (GE, Siemens, ABB, Bosch, Schneider Electric) and some large IT services vendors (e.g. Accenture, TCS, and Atos via Worldline) have [...]
Accenture Articulates its ER&D Ambitions
Mar 13, 2018 by Dominique Raviart[read more] 0 commentsWe were recently briefed by Accenture on the creation of Industry X.0 within its Accenture Digital organization. The discussion far exceeded the scope we were expecting of Industrial IoT, and it signaled Accenture’s expansion in Engineering and R&D discussions (ER&D), wit[...]
IoT Beyond Connectivity: Deutsche Telekom & T-Systems Open Up to Partnerships & Packaged Offerings
Feb 07, 2018 by Dominique Raviart[read more] 0 commentsT-Systems recently held an analyst event which specifically covered the IoT capabilities of parent company Deutsche Telekom AG Group (DTAG) and its own Digital Division. Here are the key takeaways. IoT Connectivity Services IoT is clearly important for DTAG and for T-Systems for [...]
Bold Move by Altran, Makes Largest Ever Acquisition in the ER&D Industry with Aricent
Dec 01, 2017 by Dominique Raviart[read more] 0 commentsER&D vendor Altran yesterday announced the acquisition of India-centric Silicon Valley-headquartered Aricent. Altran will be paying $2.0bn for Aricent through a capital increase of €0.75bn, the remaining ~€1bn in debt. In the year ending June 30, 2017, Aricent had reve[...]
CGI Structures its Digital Manufacturing Activities, Launches CoE in France
May 27, 2017 by Dominique Raviart[read more] 0 commentsCGI recently briefed NelsonHall on its capabilities for the manufacturing sector and how it is addressing opportunities around digital manufacturing/Industry 4.0. CGI’s service portfolio for digital manufacturing addresses the manufacturing sector also other industries with si[...]
HPE Unveils Pointnext Brand to Refocus its IT Services Capabilities
Apr 18, 2017 by Dominique Raviart[read more] 0 commentsWe recently talked to HPE Technology Services (TS) about its recent Pointnext branding campaign. Despite the divestment of its Enterprise Services unit, HPE has retained very significant IT services capabilities, provided through Pointnext. Technology Services is a sizable unit with FY16 revenue[...]
Digitalizing the Manufacturing Sector: A Close Look at Capgemini’s DM Strategy
Mar 07, 2017 by Dominique Raviart[read more] 0 commentsWe recently met with the head of Capgemini’s Digital Manufacturing unit to get a perspective on the challenges in manufacturing and how Capgemini is helping to address them. Digital Manufacturing (DM), one of Capgemini’s newer strategic offerings, is a virtual service li[...]
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