featured posts:

• Atos-Syntel: Boosts Atos North America Portfolio; a Transformation Lever for B&PS Business Globally

  Dec 05, 2018, by Rachael Stormonth

  L to R: NelsonHall's David McIntire, Rachael Stormonth, Andy Efstathiou, and Dave Mayer  NelsonHall recently attended an Atos North America event in Dallas which focused on the newly formed Atos-Syntel organization in North America. Earlier this year we noted that Atos in the U.S. was still a work in progress (see here). The event was held just days after its acquisition of Sy[...]

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• Key Takeaways from Infosys Confluence EMEA (vlog)

  Dec 04, 2018, by Rachael Stormonth

    Rachael Stormonth presents her key takeaways from the recent Infosys Confluence event in Rome, which was themed 'Navigate Your Next'. In particular, she looks at the five value accelerators of Infosys' digital navigation framework. [...]

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• TCS Business 4.0: Emphasizing Location-Independent Agile & Machine-First Delivery Model

  Nov 29, 2018, by Rachael Stormonth

  A year ago, following a TCS analyst event in Boston, the theme of which was Business 4.0: Intelligent, Agile, Automated, and on the Cloud, we wrote about how TCS’ new service line structure has been designed to support the company’s emphasis and positioning around Business 4.0 (see the blog here) Underpinning its positioning around Business 4.0, over the past year TCS has been e[...]

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• Capgemini: “In Shape and On the Move”

  Nov 01, 2018, by Rachael Stormonth

    We have delayed the publication of this event note until after Capgemini’s Capital Markets Day this week, when Capgemini confirmed its mid-term ambitions of 5-7% organic growth and an operating margin of 12.5-13%. “In Shape and On the Move” were among the first few words of COO Thierry Delaporte’s closing address at Capgemini’s global analyst and adv[...]

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• Atos Acquiring Syntel: Fills Hole in North America; Has Potential to Transform B&PS Business Globally

  Jul 23, 2018, by Rachael Stormonth

  This week started with the announcement by Atos of its intended acquisition of Syntel for $41 a share, a total consideration of around $3.57bn including Syntel’s net debt of $201m, in an all-cash deal. Syntel being acquired is not a total surprise: the company has faced some challenges recently, and in the previous four weeks its share price had been going up strongly (from $31.61 a s[...]

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• Tech Mahindra’s Blueprint for Next Gen IT Services

  Jun 01, 2018, by Rachael Stormonth

    Readers of the NelsonHall Quarterly Updates on Tech Mahindra over the last two years will be aware of initiatives that have taken place to turn around the LCC business it acquired, and also of recent investments such as a minority stake in Altiostar. This blog looks at some of the other sectors in which Tech Mahindra operates, and at some broad developments around service delivery. [...]

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• Verticalization & Localization Driving Strategy at NIIT Technologies

  May 24, 2018, by Rachael Stormonth

  NelsonHall recently attended NIIT Technologies’ analyst and adviser event in London, and we were keen to get an update on developments at the company since the arrival of Sudhir Singh as CEO. We were aware that the last two quarters have seen a significant increase in the number of large deal signings (five, compared with two in H1 FY18), also that there have been a significant number of[...]

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• IBM Services - Returning to the Limelight at IBM

  Nov 24, 2017, by Rachael Stormonth

  This month, NelsonHall has attended the IBM Services analyst/adviser events in New York and Paris and we noted a distinct evolution in emphasis, with a much closer alignment between IBM's two services divisions. In recent years, IBM’s Global Business Services (GBS) and GTS businesses have been somewhat in the shadows of its Cognitive Solutions segment, although together they rep[...]

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• TCS’ New Service Line Structure, Business 4.0 Emphasis: Both Very Positive; Collaboration Challenge in Harnessing ignio to Optimum Benefit

  Nov 02, 2017, by Rachael Stormonth

  NelsonHall recently attended a TCS analyst event in Boston, the theme of which was Business 4.0: Intelligent, Agile, Automated, and on the Cloud. A few months ago, soon after Rajesh Gopinathan took over as CEO, TCS undertook its first major service line revamp for many years (we provided details of this in our Quarterly Update on TCS – see here). As such we were keen to learn more about [...]

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• Genpact Acquires TandemSeven, Adding Human-Centered Design IP & Consulting to Digital Transformation Capabilities

  Sep 07, 2017, by Rachael Stormonth

  Genpact announced another acquisition today, that of TandemSeven, a design thinking (DT)-led CX /UX innovation consultancy based in Boston, with offices also in New York and Chicago. This is Genpact’s fourth acquisition in the U.S. this year; all four clearly supporting the company's drive to radically evolve its portfolio from traditional BPS to a coherent set of offerings designed [...]

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• Genpact: Using OnSource to Bring New Digital Process Models to Property Claims Assessments

  Aug 31, 2017, by Rachael Stormonth

    NelsonHall recently caught up with Genpact to discuss their recent acquisition of OnSource and their plans to integrate it with BrightClaim – we were not surprised to hear that the two acquisitions are indeed connected, and part of Genpact’s strategy to introduce new digital process models in P&C insurance. To set the scene: Earlier this month, on the day of [...]

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• Infosys Confluence 2017: So Nia and Yet So Far

  May 27, 2017, by Rachael Stormonth

    NelsonHall recently attended the Infosys Confluence customer event. Last year the theme was covered in the interlinked motifs of Automation, Innovation, and Education (see here). This year, the theme evolved to ‘Unlimit’, which on the surface is more outward facing. We were not looking so much for an update on developments at Infosys over the last year (we cover thes[...]

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