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Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

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Contracts Database

for Vendor Intelligence Program

Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

service line definitions
Array ( [program] => 112 [analyst] => -1 [industry] => -1 [serviceline] => -1 [vendor] => 281 [country] => -1 [application] => -1 ) 1

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NEAT reports results:

  • Workers Compensation BPS

    Aug 07, 2015 by NelsonHall Analyst
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Workers' Compensation BPS. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as Multi-State Capability, Provider Management Capability, and Cost Reduction Through Claims Triage. Vendors evaluated include Crawford & Company, CSC, EXL, HGS, Innovation Group, Sedgwick Claims Management, WNS Global Services, Xchanging, and Xerox Services. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • CMS in Healthcare

    Jul 01, 2015 by Vicki Jenkins
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CMS services specifically for the Healthcare sector, covering both Payer and Provider support. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors in areas such as Payer Capability, Provider Capability, Back-Office Capability, Cost Reduction, and Multi-Channel. Vendors evaluated include Concentrix, Convergys, EGS, EXL, HGS, Sitel Corporation, Sutherland Global Services, Sykes Enterprises, TeleTech, and Teleperformance. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Mortgage & Loan BPO

    Mar 18, 2015 by Andy Efstathiou
    NelsonHall's Mortgage & Loan BPO NEAT analyzes the performance of vendors offering retail banking mortgage and loan outsourcing services. Vendors within this NEAT analysis include Accenture, Cognizant, EXL Service, Genpact, HCL Technologies, iGate, Infosys, Tata Consultancy Services, Wipro, WNS Global Services, and Xerox. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
    [read more]
  • P&C Insurance BPO in the Automotive Sector

    Dec 01, 2014 by NelsonHall Analyst
    NelsonHall's NEAT for P&C insurance BPO analyzes the performance of vendors offering P&C insurance BPO services specifically for the automotive sector. The NEAT tool allows NelsonHall customers to assess the capability of vendors across a range of criteria and business situations. Vendors within this NEAT analysis include: CSC, Cognizant, EXL, Genpact, Infosys, Innovation Group, MphasiS, Quindell, Sutherland, TCS, and WNS. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
    [read more]
  • Property and Casualty BPO

    Feb 05, 2014 by NelsonHall Analyst
    NelsonHall's P&C BPO NEAT analyzes the performance of vendors offering Property and Casualty business process outsourcing services. Vendors within this NEAT analysis include: CSC, EXL Service, Genpact, Infosys, Innovation Group, NIIT Tech, Sedgwick Claims Management, TCS, Wipro, WNS and Xchanging. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
    [read more]
  • Capital Markets BPO

    Jan 30, 2014 by Andy Efstathiou
    NelsonHall's Capital Markets BPO NEAT analyzes the performance of vendors offering capital markets business process outsourcing services. Vendors within this NEAT analysis include: Cognizant, EXL Service, Genpact, HCL Technologies, iGate, Infosys, MphasiS, Syntel, TCS and Wipro. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
    [read more]
  • Core Banking

    Dec 05, 2013 by Andy Efstathiou
    NelsonHall's Core Banking BPO NEAT analyzes the performance of vendors offering Core Banking business process outsourcing services. Vendors within this NEAT analysis include: Cognizant, CSC, EXL Service, Firstsource, Genpact, Infosys, TCS, HCL Tech, Wipro Ltd and WNS. Vendor revenues in this project are full Retail Banking BPO revenues. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
    [read more]
  • Payment BPO

    Dec 05, 2013 by Andy Efstathiou
    NelsonHall's Payment BPO NEAT analyzes the performance of vendors offering Payment business process outsourcing services. Vendors within this NEAT analysis include: Cognizant, CSC, EXL Service, Firstsource, Genpact, Infosys, TCS, HCL Tech, Wipro Ltd and WNS. Vendor revenues in this project are full Retail Banking BPO revenues. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
    [read more]
  • Mortgage/Loan BPO

    Dec 05, 2013 by Andy Efstathiou
    NelsonHall's Mortgage/Loan BPO NEAT analyzes the performance of vendors offering Mortgage/Loan business process outsourcing services. Vendors within this NEAT analysis include: Cognizant, CSC, EXL Service, Firstsource, Genpact, Infosys, TCS, HCL Tech, Wipro Ltd and WNS. Vendor revenues in this project are full Retail Banking BPO revenues. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
    [read more]
  • Life Annuities and Pensions BPO NEAT Analysis

    Oct 02, 2013 by NelsonHall Analyst
    NelsonHall's LA&P BPO NEAT analyzes the performance of vendors offering Life Annuities and Pensions business process outsourcing services. The NEAT tool allows NelsonHall customers to establish the capability of each a number of vendors in a number of differing geographies and according to differing business situations. Vendors within this NEAT analysis include: IBM, IFDS, Infosys, Genpact, Steria, WNS Global Services, Capita, Dell, EXL Service, Tata Consultancy Services. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
    [read more]

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