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Bilal Chaudhry

Bilal is a Principal Analyst with global responsibility for NelsonHall's Healthcare & Insurance BPS research program.

Exela Technologies - Healthcare Payer Operations Transformation

Vendor Analysis

by Bilal Chaudhry

published on Jun 19, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes Exela Technologies' offerings and capabilities in Healthcare Payer Operations Transformation 

Who is this Report for:

NelsonHall’s Healthcare Payer Operations Transformation profile on Exela Technologies is a comprehensive assessment of Exela Technologies' offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Exela and identifying vendor suitability for Healthcare Payer Operations Transformation RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Healthcare Payer Operations Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Exela Technologies’ Healthcare Payer Operations Transformation offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Exela Technologies (Exela), is a business process management company with ~15k employees globally. Exela provides services across various industries: BFSI, consumer & retail, education, energy & natural resources, healthcare, high tech, legal, life sciences & pharmaceuticals, manufacturing, media & publishing, public sector, telecommunications, and travel & hospitality.

In the U.S., Exela collaborates with all 5 of the top healthcare payers, including commercial, Medicare Advantage, and Medicaid plans. The company adjudicates ~12m claims and assists with ~4m member enrollments annually.

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