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Bilal Chaudhry

Bilal is a Principal Analyst with global responsibility for NelsonHall's Healthcare & Insurance BPS research program.

Cognizant - P&C Operations Analytics and AI

Vendor Analysis

by Bilal Chaudhry

published on Oct 30, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes Cognizant's offerings and capabilities in P&C Operations Analytics and AI

Who is this Report for:

NelsonHall’s P&C Operations Analytics and AI profile on Cognizant is a comprehensive assessment of Cognizant's offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cognizant and identifying vendor suitability for P&C Operations Analytics and AI RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the P&C Operations Analytics and AI sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Cognizant’s P&C Operations Analytics and AI offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Cognizant is an information technology, business process management, and consulting company headquartered in Teaneck, NJ, U.S. Cognizant offers industry services across various domains, including BFSI, communications, consumer goods, education, healthcare, insurance, life sciences, manufacturing, oil and gas, retail, transportation and logistics, travel and hospitality, and utilities. Overall, Cognizant has ~400 clients globally across various industries, and NelsonHall estimates an expected FY 2024 net revenue to be between ~$19.3bn and ~$19.5bn, with ~30 global delivery centers.

Cognizant’s insurance business covers personal, commercial, and workers compensation. NelsonHall estimates that Cognizant’s P&C insurance space globally accounts for ~20% of Cognizant’s total revenue, and P&C BPO services account for ~8% of overall insurance revenue. Cognizant’s insurance practice works with 8 of the top 10 U.S. P&C insurers, 7 of the top 10 U.S. personal insurers, 9 of the top 10 U.S. commercial insurers, and 3 of the top 5 U.S. specialty insurers.

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