Vendor Analysis
published on Nov 25, 2024
Report Overview:
This NelsonHall vendor assessment analyzes EXL Service's offerings and capabilities in P&C Operations Analytics and AI
Who is this Report for:
NelsonHall’s P&C Operations Analytics and AI profile on EXL Service is a comprehensive assessment of EXL Service's offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of EXL Service and identifying vendor suitability for P&C Operations Analytics and AI RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the P&C Operations Analytics and AI sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of EXL Service’s P&C Operations Analytics and AI offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
EXL Service (EXL) is an operations management and analytics company headquartered in New York City, New York, U.S. It offers business process management services and has ~55k employees globally. It provides services in various industries, including BFSI, health, life sciences, manufacturing, logistics, retail, consumer products, technology, media, telecom, transportation, and utilities. Overall, EXL has ~800 clients globally across various industries.
EXL’s overall insurance business covers personal, commercial, and specialty. EXL’s insurance practice works with 9 of the top 10 U.S. insurers, 3 of the top 5 U.K. insurers, 3 of the top 5 brokers, and 14 London market specialty insurers.