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Elizabeth Rennie

Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.

SafeGuardWorld International - Payroll Services

Vendor Analysis

by Elizabeth Rennie

published on Jun 08, 2015

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Report Overview:

SafeGuardWorld International (SGWI) is a global managed payroll service provider, and an ancillary HR services provider.

Who is this Report for:

NelsonHall's Payroll Services Vendor Assessment for SafeGuardWorld International (SGWI) is a comprehensive assessment of SGWI's payroll services offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of payroll services and identifying vendor suitability for payroll services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR and payroll decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of SGWI's payroll service offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

SGWI started in 1969 as part of a U.K. domestic payroll provider; by 2006 it had begun to focus on international payrolls using an aggregator model, supporting multi-country payrolls through a partnership network of local providers. In 2008 it became independent of the U.K. business following a management buy-out. FedEx and Skype were two of its first international payroll clients; other brand name clients include eBay, Warner Bros, Burberry, EasyJet and Amazon. Today, it is delivering services across three or more regions for 60% of its payroll clients; it is delivering ~650k payslips per annum to ~120 clients, 60% of which are European based.

SGWI has five key offerings:

  • Global managed payroll (GMP) services, ~65%: for companies of 500 to 20k employees. SGWI uses an aggregator model whereby the services are provided by a network of suppliers brought together under a single agreement and consolidated in a single technology platform, with the local payroll providers governed by SGWI
  • Employment outsourcing: termed "Global Employment Outsourcing (GEO)", ~32%: SGWI co-employs contingent workers. The service was launched in 2010, and includes serving as an employer of record, administering payments and tax filings and maintaining legally required licenses, registrations and insurances
  • Workforce solutions: for companies with small global employee populations of <300 employees; launched mid-2013 to support HR services as well as payroll services, (~2%). Referred to as "Global Workforce Solutions (GWS)"
  • Professional solutions, consulting services referred to as "Global Professional Solutions (GPS)"; covering employment law advice, background checks, tax and immigration advice, contractor risk evaluation and expatriate support
  • RPO, introduced in January 2015 and representing ~1% of its business.

Its cloud HR enabled payroll services were established in 2010 when it partnered with Workday. Certified payroll interfaces from Workday are supported for 76 countries; today, ~50% of SGWI's new clients are Workday clients requiring a payroll service.

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