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Jeanine Crane-Thompson

Jeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.

RPO: Building the Future-Proof Workforce

Market Analysis

by Jeanine Crane-Thompson

published on Mar 18, 2025

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Report Overview:

NelsonHall’s market analysis of the RPO services market consists of 85 pages and focuses on strategies for 2025 and beyond.

Who is this Report for:

NelsonHall’s RPO: Building the Future-Proof Workforce report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the RPO market 
  • Vendor marketing, sales, and business managers developing strategies to target RPO services
  • Financial analysts and investors specializing in the RPO services sector.

Scope of this Report:

The report analyzes the worldwide market for RPO and addresses the following questions:

  • What are the market size and projected growth for the RPO market by geography?
  • What is the industry sector's activity profile in the RPO services market?
  • What are the top drivers for adopting RPO services?
  • What benefits are achieved by RPO users?
  • What factors are inhibiting user adoption of RPO services?
  • Who are the leading RPO vendors globally and by geography?
  • What is the typical combination of existing and new services provided within RPO services contracts?
  • What is the current delivery location pattern used for RPO services contracts, and how are these models changing?
  • What are the challenges and success factors within the RPO services market?

Key Findings & Highlights:

This report focuses on how vendors’ product and service offerings are evolving to optimize recruiting processes and reimagine the candidate’s experience. It examines the application of advanced technologies, including GenAI, to support TA transformation and details RPO vendors’ current capabilities and planned service and product roadmaps. 

The impacts of economic instability will likely prevail until H2 2025, as recruiting volumes and outsourcing engagements begin rebounding to normal. However, RPO vendors reported notable business development opportunities and prospect engagement increases in Q4 2024, potentially signaling improved economic conditions. Buyer decision-making remains impeded by various factors, including geopolitical conflicts, ongoing inflationary and recessionary concerns, and the actions of recently elected government administrations. These influences generate business uncertainty, yielding extended procurement cycles and volatile program requirements.

With the negative to modest growth experienced in 2024, vendors introduced new product and service offerings aligned with buyers’ stated challenges and budget constraints. Modular RPO offerings increased, addressing clients’ immediate needs and targeted hiring requirements, providing options for smaller, cost-effective solutions with shorter performance periods. Leading RPO transformation projects included employee lifecycle and recruitment process optimization, recruitment marketing, employee skilling/reskilling initiatives, and strategic workforce planning in anticipation of upcoming retirement horizons and evolving workforce roles impacted by technology.

The competitive global labor market is a primary factor driving modernization projects, as buyers seek solutions to reduce employee turnover, introduce advanced technologies into all facets of work, and optimize tech investments. Vendors and buyers are selectively applying advanced technologies, including GenAI, within recruitment and employee lifecycle processes to increase efficiency and candidate quality without negatively impacting candidate engagement or satisfaction. The introduction and rapid evolution of GenAI is driving vendors to innovate and rapidly balance ethical risks against industry regulations associated with the responsible use and application of technology.

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