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John Laherty

John is a Senior Research Analyst at NelsonHall. He is a member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, Eric Levine, and Mike Smart.

Atos- Advanced Digital Workplace Services 2021

Vendor Analysis

by John Laherty

published on Sep 23, 2021

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Report Overview:

This NelsonHall assessment analyzes Atos' offerings and capabilities in Advanced Digital Workplace Services

Who is this Report for:

NelsonHall’s digital workplace services profile on Atos is a comprehensive assessment of Atos’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Atos’ digital workplace services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

As part of SPRING, Atos now has 16 practices. Digital Workplace is one of the largest and pulls everything together end-to-end, including portfolio, pre-sales process, and architects engaging with clients early in the sales cycle. It enables the centralization of transition and transform, technology and people, and engineering and operations in a single delivery unit. It focuses on Digital Workplace from an industry perspective. Atos focuses across a three-way commitment with clients on innovation, outcomes, and commercial. It focuses on employee experience and how it is embedded with defined XLAs and OCM into a contract and commercial terms. This, combined with modern management, transformation capabilities, and Engaged Employee Experience, are priority areas for Atos' Digital Workplace practice.

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