Vendor Analysis
published on Jan 11, 2023
Report Overview:
This NelsonHall assessment analyzes UST's offerings and capabilities in cognitive and self-healing IT infrastructure management services
Who is this Report for:
NelsonHall’s cognitive & self-healing IT infrastructure management services profile on UST is a comprehensive assessment of UST’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of UST’s cognitive & self-healing IT infrastructure management services offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
UST provides cognitive and self-healing IT infrastructure management services through its global Intelligent Automation practice. From an automation perspective, it takes an everything-as-a-code approach applicable at all levels and a modular approach utilizing IP across each phase (i.e., UST SmartOps and UST Cloud Manager). It also takes a consulting-led approach to automation, utilizing its UST SmartStart service (available in Microsoft Azure, AWS, and Oracle Cloud Marketplaces).