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John Laherty

John Laherty is a Senior Analyst and a member of NelsonHall's IT Services team.

Tech Mahindra - Advanced Digital Workplace Services

Vendor Analysis

by John Laherty

published on Oct 07, 2025

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Report Overview:

This NelsonHall assessment analyzes Tech Mahindra's offerings and capabilities in Advanced Digital Workplace Services

Who is this Report for:

NelsonHall’s digital workplace services profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for digital workplace RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the digital workplace services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Tech Mahindra’s digital workplace offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Tech Mahindra is aligning its digital workplace capabilities across four key pillars, which include:

  • Elevating UX: XLA-driven accounts through regionally shared XLA office
  • Verticalized play: verticalized solutions to drive business outcomes
  • Autonomous operations: expanding AI and automation processes
  • XaaS service: driving an as-a-service approach.

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