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Mike Smart

Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.

BusinessOptix - Process Understanding

Vendor Analysis

by Mike Smart

published on Apr 25, 2023

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Report Overview:

This NelsonHall assessment analyzes BusinessOptix’s offerings and capabilities in process mining and discovery

Who is this Report for:

NelsonHall’s process understanding platform evaluation profile on BusinessOptix is a comprehensive assessment of BusinessOptix’s process mining platform’s capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of process discovery and mining platforms and identifying vendor suitability for process understanding RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the process understanding sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of BusinessOptix’s process mining capabilities and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

The BusinessOptix platform is designed to cover the capturing of processes through process mining, modeling, and user surveys through to the process transformation and ongoing management. The platform allows users to document processes/workflows/organizational roles, share content with stakeholders for comments and governance, and enable process transformation toward client goals.

Organizations that are looking to support process transformation efforts which can be supported by process mining augmented through the use of task-mined happy paths and surveys should shortlist BusinessOptix and consider its partners offering supporting transformation methodologies.

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