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Mike Smart

Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.

IBM - Process Understanding

Vendor Analysis

by Mike Smart

published on Apr 26, 2023

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Report Overview:

This NelsonHall assessment analyzes IBM’s offerings and capabilities in process mining and discovery

Who is this Report for:

NelsonHall’s process understanding platform evaluation profile on IBM is a comprehensive assessment of IBM’s process mining platform’s capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of process discovery and mining platforms and identifying vendor suitability for process understanding RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the process understanding sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of IBM’s process mining capabilities and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

This NelsonHall vendor profile details the capabilities of the IBM Process Mining platform (formerly myInvenio). The IBM Process Mining platform is an all-in-one solution for task mining and process mining.

The platform supports analytics and monitoring capabilities including:

  • Process flowcharts
  • Conformance checking
  • Root cause analysis
  • Resource mapping
  • Process reengineering.

IBM Process Mining is available through Cloud Pak and, as such, is an attractive option for organizations that are looking to find processes to automate with IBM RPA.

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