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Mike Smart

Mike Smart is a Senior Analyst and member of the IT Services team focusing on digital transformation technologies and services.

Sopra Steria - GenAI-Enabled Operational Transformation

Vendor Analysis

by Mike Smart

published on Oct 06, 2025

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Report Overview:

This vendor assessment analyzes Sopra Steria's offerings and capabilities in GenAI-Enabled Operational Transformation

Who is this Report for:

NelsonHall’s GenAI-enabled operational transformation profile on Sopra Steria is a comprehensive assessment of Sopra Steria’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of GenAI-enabled operational transformation and identifying vendor suitability for GenAI-enabled operational transformation RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the digital transformation technologies & services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Sopra Steria’s GenAI-enabled operational transformation offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

In support of operational transformation leveraging GenAI, Sopra Steria assists clients in building, designing, and running custom GenAI solutions through its AI Factory offering. The AI Factory offering in particular has strong support for the company’s Iaka template to support clients with increased data security requirements, such as the defense, public sector, and financial services clients.

For its GenAI-operational transformation, the company has identified 100 use cases and developed a number of GenAI-enabled solutions, including its nAIxus cognitive assistant, My Buddy HR assistant, SLM-Galitte payments certification solution, and Maia business analytics solutions.

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